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Dave Martinez

Dave Martinez

Followers of Dave Martinez1000 followers
location of Dave MartinezQuerétaro, Mexico

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  • Timeline

  • About me

    Partnership Management

  • Education

    • UVEG

      -
      Information Technology Project Management

    • UTEL Universidad

      2021 -
      Sales

    • UTEL Universidad

      -
      General Sales, Merchandising and Related Marketing Operations

    • Universidad Nacional Autónoma de México

      2014 - 2018
      Sociología

      Activities and Societies: Facultad de Ciencias Politicas y Sociales

  • Experience

    • Telvista

      Mar 2009 - Mar 2010

      • Level 3 Tech Support Agent

        Sept 2009 - Mar 2010

      • Level 1 Tech Support Agent

        Mar 2009 - Sept 2009

    • CompuCom

      Apr 2010 - Feb 2015

      • IT Access Administration Junior Manager

        Oct 2012 - Feb 2015

      • IT Access Administration Subject Matter Expert

        Apr 2011 - Oct 2012

      • IT Access Administration Analyst

        Apr 2010 - Apr 2011

    • Tata Consultancy Services

      Feb 2015 - Oct 2021

      • Information Technology Nearshore Service Delivery Manager

        Feb 2019 - Oct 2021

      • Information Technology Nearshore Operations Manager

        May 2016 - Feb 2019

      • Information Technology Service Desk Manager

        Feb 2015 - May 2016

    • Arrivia

      Oct 2021 - Oct 2022
      Sales Professional

    • Riot Games

      Oct 2022 - now
      Associate Player Support Partner Manager

      More than 13 years of experience in the BPO-IT industry, methodologies, Leadership, and meaningful business relationships, focused on fostering peak player support experiences across the globe.

  • Licenses & Certifications

    • Transformational Leadership

      TTC - Turnbull Transformational Coaching

    • Disrupting Yourself

      LinkedIn Learning
      Jan 2021

    • Soft Skills for Sales Professionals

      LinkedIn Learning
      Oct 2020

    • Asking Great Sales Questions

      LinkedIn
      Oct 2021

    • Coaching Skills for Leaders and Managers

      Project Management Institute
      Oct 2020

    • Programa de Liderazgo ASCENT

      Tata Consultancy Services
      Sept 2021

    • Develop Your Sales Knowledge and Skills

      LinkedIn
      Oct 2021

    • Cert Prep: Scrum Master

      Project Management Institute
      Nov 2020

    • ITIL Foundations V3

      ITSM Academy

    • Apple Sales Representative Gold Level

      Apple