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Whitney Kelso CAP Expert (pending 2), PACE, Notary Public
Human Resources Manager / Accountant

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About me
Compassionate Gatekeeper, Chaos Coordinator, Relationship Engineer, Solutions Collector, & Strategic Partner. CAP Certified with Organizational Management & Meeting & Event Planning Specialties.
Education

Tidewater Community College
2010 - 2013Associates of Applied Sciences - Social Sciences Social Sciences Aפעילויות וחברות:Summa Cum Laude Phi Theta Kappa - National Honor Society

Old Dominion University
2013 - 2018Bachelor's Human Services with a minor in Public Administration
Experience

American Technologies Management Services
Jan 2007 - Jan 2008Human Resources Manager / Accountant• Managed all aspects of human resources including payroll reporting, benefits administration, federal and state compliance, unemployment, workers compensation, file maintenance, and record retention for 10 employees.• Ensured the timely payment of all invoices to vendors utilizing QuickBooks. Scheduled automatic payments, and insured the accurate payment and documentation of credit card billing. Month end reconciliation of credit card statements and bank accounts. Chased $250,000.00 in credits for various vendors for returns and order discrepancies within 1 years’ time.• Created and maintained the 120 page Employee Handbook and 3 different policy and procedure manuals within 6 months of hire רוצה לראות פחות

Opportunity Inc. of Hampton Roads
Jan 2008 - Jan 2017• Deliver job search assistance to an average of 120-150 clients monthly in all aspects of their job search including job search strategies, personal marketing, interview skills, and resume writing.• Develop an average of 60 job orders per month as per employer specifications, and manage company website with an average of 150 postings at a time. Review and analyze incoming applications for clients to be in the region of 120 per month.• Coordinate and manage hiring events for employers by screening, preparing, and coaching approximately 100 applicants per event lending to an average hiring rate of 92% per event.• Facilitate job seeker workshops including Resume 101 and Interview Techniques both on site as well as attending local job fairs and Rapid Response briefs for the region's dislocated workers.• Issue client assessments to include the Career Readiness Certificate, the Test of Adult Basic Education, Self Directed Search, and others. רוצה לראות פחות • Analyzed approximately 200 invoices monthly, and verified accuracy against Purchase Orders and Vouchers to insure correctness of payment; resolved any discrepancies prior to forwarding for check issuance.• Oversaw the management of office supply ordering and coordinated equipment and other repair services. • Created 60 Purchase Requisitions monthly with best pricing to Corporate for approval utilizing miscellaneous vendors and research. Found pricing within 6 months that offered 35% in savings overall.• Acted as backup to the Workshop Facilitator to teach internal workshops such as Resume 101, Job Search Strategies, Interview Techniques, and Microsoft Word and Excel classes.• Managed the smooth operations of the office with scheduling personal and corporate calendars as well as accurate maintenance the Director’s files for easy retrieval. רוצה לראות פחות
Business Services Assistant
Jan 2011 - Jan 2017Office Manager
Jan 2008 - Jan 2011

Anthem, Inc.
Jan 2017 - Jan 2022Administrative Assistant IIStrategically partner with two Staff Vice Presidents in the daily operations of their two organizations. This includes, but is not limited to: calendar management; 100% on-time for deliverables; departmental communications; event planning and execution; project management; meeting planning, design, and deliver; travel coordination; expense reporting; involvement in other leadership committees both as a member and Steering Committee member; conduit for information flow.

Elevance Health
Jan 2022 - nowExecutive Administrative Assistant to Vice President, Corporate Enterprise Legal
Jan 2024 - nowExecutive Assistant II
Jan 2023 - nowAdministrative Assistant II
Jan 2022 - now
Licenses & Certifications

Business Services Certification
JobShop, Inc.Jul 2015
Virginia Workforce Development Professional
Dynamics Works InstituteJan 2010
PACE (Professional Administrative Certification Of Excellence)
American Society of Administrative ProfessionalsDec 2017- View certificate
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Meeting and Event Planning (MEP)
International Association of Administrative Professionals (IAAP)Nov 2021 - View certificate
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IAAP Leadership Certificate of Service
International Association of Administrative Professionals (IAAP)Jul 2022 - View certificate
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IAAP Leadership Certificate of Service
International Association of Administrative Professionals (IAAP)Jul 2022 .webp)
Certified Administrative Professional (CAP)
International Association of Administrative Professionals (IAAP)Nov 2020
Volunteer Experience
Board Member at Large
Issued by Southeast Virginia Dressage Association on Sept 2018
Associated with Whitney Kelso CAP Expert (pending 2), PACE, Notary PublicVolunteer
Issued by Equi-Kids on May 2008
Associated with Whitney Kelso CAP Expert (pending 2), PACE, Notary Public
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