JP Mattson, PMP, CSM

Experience

• 

  Doctor's Ambulance Service

  Sept 2001 - Sept 2004

  - Responsible for dispatching a fleet of 15 ambulances spanning 7 cities to 911 emergency calls- Ensured compliance of contractual arrival times to emergency calls

  • Emergency Dispatcher

    Apr 2004 - Sept 2004

  • Emergency Medical Technician

    Sept 2001 - Apr 2004
• 

  North County Fire Protection District

  Sept 2004 - Sept 2006

  Reserve Firefighter
• 

  City of Laguna Beach

  Sept 2006 - Mar 2007

  Firefighter/Paramedic
• 

  Boost Mobile

  Jul 2007 - Feb 2020

  - Manage the requirements, backlog, and prioritization for the field sales team store visit app- Provide project management support for ad-hoc sales operations initiatives - Represented the “voice of sales” to the business and the “voice of the business” to the sales team- Managed retail channel compensation projects - Project manager for new Boost Mobile, Virgin Mobile, and Sprint Prepaid product/service training tactics for Indirect Dealer and National Retail channels, which included 15k+ third-party retailers- Migrated the Indirect Dealer Channel (18k users) to a new Learning Management System (LMS)- Recognition: 2015 Top Performer - Maintained the Boost Mobile and Virgin Mobile device pricing operational process- Led a project to enhance the point-of-sale activation system at a national retailer - Managed day-to-day inventory allocation and returns for the Preferred Retailer Sales Channel- Organized and managed the Sales Operations email inbox, working collaboratively and cross-functionally with various groups to research/resolve issues for the national sales team - Provided account support to retailers, ensuring collateral distribution and training effectiveness- Implemented and managed a new email distribution tool for the sales team- Recognition: Sales Department “Rookie of the Year” Award

  • Program Manager III, Sales Systems

    Mar 2019 - Feb 2020

  • Project Manager III, Sales Operations GTM

    Dec 2018 - Mar 2019

  • Project Manager III, Training & Channel Readiness

    Jan 2014 - Dec 2018

  • Project Manager II, Sales Operations

    Jan 2009 - Jan 2014

  • Specialist II, Sales Operations

    Mar 2008 - Oct 2009

  • Retail Support Representative

    Jul 2007 - Mar 2008
• 

  Ultra Mobile

  Feb 2020 - Oct 2023

  • Principal Program Manager

    May 2023 - Oct 2023

  • Senior Program Manager

    Apr 2021 - May 2023

  • Program Manager

    Feb 2020 - Apr 2021
• 

  Mint Mobile

  Feb 2020 - now

  • Principal Program Manager

    May 2023 - now

  • Senior Program Manager

    Apr 2021 - May 2023

  • Program Manager

    Feb 2020 - Apr 2021