Omar Sherif

Experience

• 

  QNB Group

  Aug 2018 - Aug 2018

  Trainee

  I worked in the Letters of guarantee department then I had a rotation and moved to the account opening department

• 

  Saib

  Mar 2021 - now

  • Review all reports of local and international transactions of Debit, Credit and Prepaid cards of Mastercard• Monitor the GLs and the international Correspondent bank account after settling the transaction of Mastercard• Conducting the matching process of TT112 files against Clearing files (authorization against settlement) • Review all the reports of local and international related to EBC company of Debit, Credit and Prepaid cards • Prepare and monitor the accounting entries related to settling the transaction of EBC company according to the accounting structure • Review the received amounts from chargeback and handle the chargeback cases related to accounting entries • Reconcile all the purchase transaction of local and international transactions daily• settle all the purchase transaction of local and international transactions daily• Review the invoices of MasterCard on a weekly and Monthly basis and reconcile them in the proper GLs accounts • Communicate with EBC and MasterCard related to deducted or added amounts without enough documents as proof.• Settling all the transactions related to IPN against the corresponding CBE account• handle all the cases from Chargeback team related to IPN Show less • Providing support to the courier companies that are responsible for delivering the credit, debit, prepaid cards to the clients.• Handling all the credit card Statements delivery process.• Supervise on the printing process of the credit cards statement and solve any issue regarding it.• Responsible for delivering the payroll cards and following up on the process with the payroll Dept. and answering their inquiries.• Handling clients’ complaints and ensure the efficiency of the delivery process and deliverypercentage.• Manage the end-to-end printing cards/pins with Masriya Co.• Handling all the Captured cards in the ATMs and deliver them back to the clients through the courier companies.• Reply to all cards/Credit cards statements operations, branches and contact center inquiries.• Responsible for controlling and handling all cards shipments between branches.• Preparing the reports for monthly shredding of undelivered cards and undelivered credit cards Statements.• Responsible for dispatching the cards and the credit cards statement with courier for distribution.• Monitor the courier companies’ performance regarding delivery time and efficiency.• Handling the credit card statement printing process with Xerox Co.• Prepare a monthly analysis regarding the delivery percentage of debit, credit, prepaid cards and the bank credit card statements and also an analysis regarding the undelivered cards / statements and the reasons for not delivering them.• Assisting the Card issuing team with registering the credit card application on the Card management system.• Assisting the settlement team with performing financial accounting entries related to cards transactions on the core banking system. Show less

  • Senior Cards settlement officer

    Feb 2023 - now

  • Senior Card delivery officer

    Jul 2022 - Feb 2023

  • Card delivery officer

    Mar 2021 - Feb 2023