Emily Morris

Experience

• 

  The Bakery House

  Jan 2005 - Jan 2007

  Shift Manager

  Oversaw daily operations of a bakery supervising 3 other workers during shiftCollaborated closely with owner baking pastries, frosting cakes, and inventing new seasonal offeringsFinished nightly closing tasks including tabulating daily earnings

• 

  Sightlines LLC.

  Jun 2007 - Feb 2015

  •Managed 40 member clients per fiscal year with renewal update, presentations and written reports•Enhanced client relationships in order to grow company to $12.6M in profits in 2014•Developed 5 person operational team with professional development •Organized and supports employee work follow •Managed 11 member clients per fiscal year with renewal update, presentations and written reports•Member of 3 person operational team•Developed and delivered training sessions to team and department•Fostered company culture and maintained high morale within the office•Opened and established new office in Hopewell Junctions, NY for two years •Managed ownership on project workload comprised on multiple services and timelines•Established core job competencies in Sightlines’ Return of Physical Assets (ROPA) service and Sustainability Solutions•Maintained member data for all assigned accounts•Engaged with Members both on and off campus during Service Engagements

  • Regional Account Manager

    May 2011 - Feb 2015

  • Advisor

    Jul 2008 - Jun 2011

  • Analyst

    Jun 2007 - Jun 2008
• 

  Gordian

  Feb 2015 - now

  •Ensures collection, validation, and client acceptance of core Facilities Planning data.•Drives collaboration within project team and with clients to synthesize data and develop core recommendations based on findings.•Presents deliverables across all solutions to a variety of client audiences, including strong recommendations for improvement.•Acts as subject matter expert for clients and communicates industry trends, best practices, and case studies in client interactions.•Owns client relationships and ensures value delivery across all solutions, leveraging support as needed from Account Executive team or Regional Director.•Proactively sets the pace for a project, anticipating time requirements inclusive of potential obstacles and outside influences. •Effectively and accurately plans and communicates project workflow and timing of key milestones from our account/project management software.•Ensures all areas of service and deliverables, as detailed in scope of work and contract terms, are being met.•Ensures data integrity for all assigned accounts.•Clearly and concisely conveys information and direction for a project team in alignment with departmental objectives.•Leverages feedback and implements strategies to improve team effectiveness.•Provides start of month and mid-month revenue forecast updates for own projects and regional teams projects in support of regional Directors financial forecast responsibility. Any variants of forecast to budget will include comments and backup to the Director in support.•Provides expert support to Project Leads, Account Managers and Sr Account Managers with manager responsibilities including onboarding of new Account Managers and creation of development plans.•Supports allocation of business for both renewals and new start-up clients across the Account Managers and Project Leads.•Supports Account Manager backlog allocation across the department. Show less •Present institutional findings and recommendations to select audiences, including Board of Trustees, Presidential Cabinet, and State System Chancellors•Communicate with the member to ensure the project is on time and meeting deadlines•Review key findings and help to lead the building portfolio development and capital plan for the university•Support the walkthrough and interview team in compiling the full condition assessment list•Organize and coordinate schedules for member services staff and outside contractors that participate in the analysis•Create a schedule and timeline that meets the needs of the member •Manages data leads as part of a team delivering services and solutions•Composes case studies and content for conferences and trade shows•Finds and responds to RFPs for Sightlines business Show less

  • Director, East Region

    Dec 2023 - now

  • Area Manager

    Jul 2022 - Feb 2024

  • Senior Account Manager

    Feb 2015 - Jul 2023