Alan Santos

Experience

• 

  Infotec Computadores

  Mar 2013 - Nov 2013

  Computer Technician

  Main activities: Maintenance (formatting, internal cleaning, PC assembly, parts replacement); Network (modem/router configuration, structuring and cable end); on-site customer service and support, etc.

• 

  Ibéria Embalagens

  Dec 2013 - Apr 2014

  Information Technology Intern

  Main activities: Maintenance (formatting, internal cleaning, pc assembly, parts replacement); Networks (modem/router configuration, structuring and cable end); User support (by phone, remote, help desk and face-to-face); Server maintenance; System updates; reports.

• 

  Multiway

  Oct 2017 - Dec 2023

  Responsible for all infrastructure, programming and development of product automations. Control of internal servers; Network infrastructure; Access users remotely; Cloud environments; VM's; Backups; maintenance; Access controls; Firewall Rules and all support related to information technology for users and company. Automation development for products. Use of Campath G4 and AutoCAD 2010 software to program cuts for Murata punch machines, using specific tools for each type of part; Use of plates and scraps to cut parts; Patchwork control; Programming in OmniMark100 software to perform laser engraving using the OmniMark100 X3000 machine.

  • Information Technology Coordinator

    Jan 2020 - Dec 2023

  • System Analyst

    Jan 2019 - Jan 2020

  • CNC Programmer

    Oct 2017 - Jan 2019
• 

  S&techs

  Jul 2024 - now

  IT Manager