Jared Crow

Service Technician

491 followers

Columbus, Indiana, United States

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Timeline
About me
Project Management | Technical Training | Learning and Development | Customer Focused | Work Hard, Play Hard
Education
- Weber State University
  2008 - 2013
  Dual Bachelor of Applied Science Automotive Technology, Field Service Operations and Professional Sales
- MBA Program at IUPUC
  2015 - 2017
  Master of Business Administration - MBA Business Administration and Management, General
- Weber State University
  2008 - 2010
  Associates of Applied Science Automotive Technology, Toyota Technician Training and Education Network (T-TEN Program)
Experience
- Larry H. Miller Dealerships
  Jun 2008 - Jun 2010
  Service Technician
  Work under a 25 year Master Diagnostic Technician to learn everything there is to know about automotive vehicles.
- Tony Divino Toyota
  Jun 2010 - Nov 2011
  Automotive Technician
  Work as flat rate technician diagnosing and repairing all types of makes and models of vehicles.Collaborate with customers and colleagues to determine issues and concerns of stakeholders vehicles.Maintain fleet of vehicles to ensure they are in tip top shape for stakeholders.
- Tooele Automall
  Feb 2012 - Apr 2014
  Lead Technician
  Work as flat rate technician diagnosing and repairing all types of makes and models of vehicles.Collaborate with customers and colleagues to determine issues and concerns of stakeholders vehicles.Maintain fleet of vehicles to ensure they are in tip top shape for stakeholders.
- Toyota Motor Sales, U.S.A. Inc.
  May 2013 - Aug 2013
  Intern
  Investigate data to find any potential outliers that may indicate an issue in qualityUpdate Product Quality Surveys and Durability Product Quality Surveys weekly for all Toyota, Lexus, and Scion ModelsCreate unique graphs and charts including the yearly JD Power chartTrain new Automotive Technical Trainees
- Cummins Inc.
  May 2014 - Jun 2020
  Manage and facilitate training projects for Cummins Care. Collaborate with subject matter experts ensuring creation, timely deployment, and quality training programs which led to more satisfied colleagues and customers. Develop and facilitate warranty training for internal stakeholders allowing teams to meet the required skill levels necessary to support the company reorganization. Certify legal field service actions follow Cummins legal warranty guidelines. Provide Cummins Inc. distributors with technical and warranty support. Collaborate with global distributors guaranteeing warranty procedures and processes meet legal standards.
  - Technical Training Developer
    Mar 2017 - Jun 2020
  - Warranty Training Senior Specialist
    Nov 2015 - Mar 2017
  - Rapidserve Engineer
    May 2014 - Nov 2015
- Pencilwrench LLC
  Apr 2021 - now
  Technical Content Manager
Licenses & Certifications
- Automotive Service Technicians And Mechanics
  Automotive service excellence
  Jan 2014
Volunteer Experience
- Volunteer
  Issued by United Way
  Associated with Jared Crow
- Volunteer
  Issued by City of Columbus
  Associated with Jared Crow
- Volunteer
  Issued by Salvation Army
  Associated with Jared Crow
- Training Consultant
  Issued by Sans Souci Clothing
  Associated with Jared Crow
- Business Consultant
  Issued by The Legal Aid Society of Columbus
  Associated with Jared Crow