Deep Enrich
Adam Biles
IT Support Technician
82 followers
West Midlands, England, United Kingdom
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About me
Major Incident Manager at HM Revenue & Customs
Education
South Staffordshire College
2010 - 2012Extended Diploma in ICT Information TechnologyThe Arthur Terry School
2005 - 2010
Experience
Capgemini
Aug 2014 - Mar 2017IT Support Technician
HM Revenue & Customs
Mar 2017 - nowMajor Incident Manager
Jun 2021 - nowService Analyst
Jun 2019 - Jun 2021Incident Manager
Mar 2017 - Jun 2019
Licenses & Certifications
ITIL Certification in IT Service Management
AXELOS Global Best PracticeSept 2017
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