Abbey Buechel

Experience

• 

  Veolia Environmental Services North America Corp.

  Jan 2012 - Jun 2012

  Inside Sales Representative
• 

  A1 Polishing & Finishing Inc.

  Jul 2012 - Mar 2013

  Administrative Assistant, Sales, HR Assistant

  HR Assistant- Review and select applications for HR manager- Conduct pre-qualifying interviews- Conduct new hire orientation- Head of safety committee - Responsible for running the monthly safety meetings - First aid certifiedSales- Enter all sales orders - Co-cordinate production schedule with Production Manager- Maintain contact with customers regarding due dates, requirements, and any discrepancies that may occur with paperwork- Cold CallingAdministrative Assistant- Send customer invoices- Responsible for connecting all incoming calls to appropriate department- Enter new materials into system- Maintain records for all items purchased- Create new process binders for incoming parts Show less

• 

  Kohler Co.

  Mar 2013 - Sept 2014

  Sales Coordinator

  Customer Service-Provide support via email and telecommunications.-Provide support for end customer's seeking assistance for their residential generators.-Order processing, including tasks such as checking the bill of material for factory changes, holding quote pricing and discounts, setting lead times for deliver, and setting up the order to reflect the customers shipping and billing preferences.-Maintain the orders pending processing list, production note updates, customer inquiry logs, shipping status reports, complaint tracking reports and any other assigned reports.-Create deliveries and shipments when system does not generate or requires consolidation.-Resolve invoice issues such as credit requests and customer deductions promptly.-Follow up at least weekly on all assigned distributors' open orders and provide distributors with timely updates about order status changes.-Learn the responsibilities of coworkers in order to back them up in their absences. Show less

• 

  Johnsonville

  Sept 2014 - now

  Customer Service-Coordinate order deliveries with transportation-Maintain delivery schedule-Control product shortages on customer orders-Process sample orders and coordinate deliveries-Send out product specification sheets

  • Executive Administrative Assistant

    Oct 2021 - now

  • Customer Service Representative / Supply Chain User Advocate

    Sept 2019 - Oct 2021

  • Customer Service Representative

    Sept 2014 - Sept 2019