Joelma Goncalves

Joelma Goncalves

Catering Assistant

Followers of Joelma Goncalves42 followers
location of Joelma GoncalvesHackney, England, United Kingdom

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  • Timeline

  • About me

    Store Manager | Bachelor's Degree in American Studies with Italian

  • Education

    • Skinners Academy

      2007 - 2014

      At Skinners Academy I was in the music club for a short period of time. However I did volunteered as a Librarian assistant.

    • Canterbury Christ Church University

      2014 - 2017
      Bachelor’s Degree American Studies with Italian

      Activities and Societies: - American Studies Society - Harry Potter Society - Driving - American Studies Society: I helped creating a society for a course as we did not had one. It was created to help people in the course to get to know each other and I ended up being the Vice President for a year. My role was to make decisions whenever the President was not around and to make sure things were running smoothly.- Harry Potter Society: Joined the society because I like the films and books, so I wanted to meet other people with the same interest. We use to watch the films… Show more - American Studies Society: I helped creating a society for a course as we did not had one. It was created to help people in the course to get to know each other and I ended up being the Vice President for a year. My role was to make decisions whenever the President was not around and to make sure things were running smoothly.- Harry Potter Society: Joined the society because I like the films and books, so I wanted to meet other people with the same interest. We use to watch the films and other time meet up and have a drink at the local pub. - Driving: While I am at University, I am also taking my driving lessons. Show less

  • Experience

    • Canterbury Christ Church University

      Apr 2015 - May 2017
      Catering Assistant

      Role includes :-Team work- Cash Handling - Stock products- Handling with food- Provide good customer service- Making hot drinks- Cleaning

    • Starbucks

      Sept 2017 - now
      • Store Manager

        Aug 2022 - now
      • Assistant Manager

        Aug 2021 - Aug 2022
      • Shift Supervisor

        Sept 2017 - Sept 2021
    • Directly

      Dec 2021 - Apr 2022
      Customer Service Specialist

      I am currently working as a Samsung expert where I help customers with basic issues, customers are sent from the company to us. If issues are impossible to be resolved from our side we reroute to the Samsung team who are more skillful to help.

  • Licenses & Certifications

    • Payroll Certification

      LinkedIn
      Sept 2024
    • Python for Non-Programmers

      LinkedIn
      Sept 2024
      View certificate certificate
    • 5 Day Coding Challenge

      Code Institute
      Dec 2021
      View certificate certificate
    • TESOL

      Oxford International Education Group
      Feb 2018
    • Introduction to Programming Using Python

      Code First Girls
      Sept 2024
    • Data and SQL

      Code First Girls
      Dec 2024
  • Volunteer Experience

    • Sales Assistant

      Issued by Clarks on Jun 2012
      ClarksAssociated with Joelma Goncalves
    • Librarian Assistant

      Issued by Skinners' Academy on Sept 2012
      Skinners' AcademyAssociated with Joelma Goncalves
    • Portuguese Translator

      Issued by Viki, Inc. on Jan 2012
      Viki, Inc.Associated with Joelma Goncalves