Jijo Damodaran

Experience

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  IT Sales Engineer

  Jan 2007 - Apr 2008

  Adnix IT solutions

  Administration,maintenance, configuration of Active Directory Troubleshooting end user desktop issuesInstalling Antivirus,formatting installing operating Systems. Installing configuring Network printers.Troubleshooting Active directory and implementing group policies. Providing onsite product support and service.

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  Alan Technology

  May 2008 - May 2009

  Dubai

  Served as IT Support Engineer for Allan Technology Clients for U.A.E customers. Support includes all sort of technical support regarding Computer Hardware, networking, Peripheral devices etc.Locate and remove Viruses, adware / spyware and install / configure Anti‐Virus software’s. Set up and configure home network (including wireless network) including network security settings.Fix / configure e‐mails (Microsoft Outlook, Outlook Express, Windows mail, Web mail, Mac Mail, Thunderbird etc.) and all kind of software problems.Fix printers, scanners, digital cameras and other peripheral devices problems. Tune up the PC to help speed up the computer and improve performance.Ensure standard maintenance and OS updates / patches are installed.Assist in transferring data from one PC to another & Install / configure new Software applications and Hardware.Analyzing customer’s newly implementing network projects and suggesting suitable Cisco device for the project.Suggesting a suitable product and up gradation possibilities for an existing network that needs to be upgraded.Educating the customers by providing available ports and interfaces available in Catalyst switches and routers and suggesting possible modules to upgrade the devices. Providing product description and available configuration of wireless devices like access points, and wireless LAN controllers to customers.Providing pricing details of the products for new customers and put them in touch with a Cisco partner or reseller for project implementation.Uploading customers new project details and suitable products into Cisco internal database and put them in touch with a Cisco representative. Show less

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  Ariva Meddata Infotech

  May 2009 - Jan 2020

  Windows System Engineer

  Six years three months of IT experience with different technologies; networking, Windows server/client, Ubuntu server, open source.Detailed knowledge in network technologies LAN/WAN/TCP/IP, Firewall (Cisco, Sonicwall) and Windows (AD, DNS, DHCP, group policy, backups).Expertise in Firewall, routing, switching; EIGRP, OSPF, IGRP, VPN and monitoring tools. Managing network at all the office’s in India and abroad remotely.Good knowledge in Cisco products and technologies. Working knowledge in sharepoint 2007 and 2010Powershell scriptingVmware Installing and knowledge in managing EX host. Installed and Configured Mail Server in Linux ServerInstalled and Configured Web proxy in Linux Server Show less

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  NEC Corporation India Pvt Ltd.

  Dec 2019 - now

  Information Technology Support Engineer

  Datacentre operations handling,maintenance of Automated finger print application installed for kerala police.