Deep Enrich
Mahesh Sharma, PMP, ITIL Expert
Team Lead
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Gurugram, Haryana, India
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About me
Service Delivery Manager at ERICSSON GLOBAL INDIA PVT. LTD.
Education
IMT, GHAZIABAD
2005 - 2006PGDBA Business Administration and Management, General 67%MNIT
1996 - 2000Bachelor of Engineering (B.E.) Electrical, Electronics and Communications Engineering 69.9%
Experience
Nokia
Feb 2006 - Feb 2009Team Lead
Ericsson
Sept 2009 - nowResponsible for MS delivery management-MBNL account 2G and 3G optimization and maintaining KPIs for Airtel Africa network
Service Delivery Manager
Apr 2014 - nowPeformance and Quality Manager
Apr 2012 - Apr 2014Specialist-Field Operations
Sept 2009 - Mar 2012
Licenses & Certifications
- View certificate
Automation Fundamental Level
EricssonAug 2020
Leadership Core Curriculum
EricssonNov 2021
Languages
- enEnglish
- hiHindi
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