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Abhilasha Damodaran

Abhilasha Damodaran

Intern

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location of Abhilasha DamodaranTrivandrum, Kerala, India

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  • Timeline

  • About me

    Health and general administration

  • Education

    • TriOS College Business Technology Healthcare

      2019 - 2020
      Diploma Certificate Medical Office Assistant/Specialist

      This 8 months Medical office assistant diploma program provided in-depth understanding of:• Medical terminology• Preparing medical records• Scheduling appointments• Communicate messages for doctors and patients• Maintain confidential medical files• Handle billing procedures including medical billing, insurance, and other claim forms• Inventory management• CPR/First Aid Training• Phlebotomy Workshop• Training on electronic healthcare records as well as PS… Show more This 8 months Medical office assistant diploma program provided in-depth understanding of:• Medical terminology• Preparing medical records• Scheduling appointments• Communicate messages for doctors and patients• Maintain confidential medical files• Handle billing procedures including medical billing, insurance, and other claim forms• Inventory management• CPR/First Aid Training• Phlebotomy Workshop• Training on electronic healthcare records as well as PS Suite and MD Max. • Microsoft Office Show less

    • MGM Institute of Health Sciences, Navi Mumbai

      2009 - 2011
      Master of Business Administration - MBA Hospital and Health Care Facilities Administration/Management

    • Algonquin College of Applied Arts and Technology

      2023 - 2023
      Certificate Occupational Safety and Health

    • Mahatma Education Societys Pillais College of Arts Commerce & Science Dr. K.M.Vasudevan Pillas Campus Plot No 10 Sector 16 Podi No 2 New Panvel Navi Mumbai 410206

      2006 - 2009
      Bachelor's degree Biotechnology

  • Experience

    • Hinduja Hospital

      Apr 2010 - May 2010
      Intern

      Project title: Training and Development Need Analysis

    • Hinduja Hospital

      Apr 2011 - Jun 2011
      Summer Intern

      Project title: Manpower Planning of Department of RadiologyProject title: Average length of stayProject title: Workload Analysis of Outpatient Department

    • MGM New Bombay Hospital Vashi

      Aug 2011 - Aug 2013
      Executive Administration

      • Manager of the floor which included critical departments like ICU and wards• Manage daily operations and plan the inventory for the department• Organize training classes and induction courses for incoming employees• Initiate the TAT (turnaround time) on various activities• Maintain and track patient files• Handle patient complaints and resolve them to their satisfaction• Provide management with regular status reports of various departments• Provide executive assistance• Interact with the insurance companies in settling the insurance claims• Managing meetings, agenda preparation for presentations, meeting minutes• Organize various awareness camps Show less

    • FNZ (formerly Appway)

      Mar 2017 - Apr 2017
      Data Migration Assistant

      • Successfully completed large data entry and data migration using an in-housesoftware.• Adhered to rigorous standards of data formatting with a tight deadline.

    • Walmart Canada

      Nov 2018 - Aug 2020
      Customer Service Manager

      • Ensure total customer satisfaction during their shopping experience.• Handle customer complaints and resolve them effectively.• Resolve customer issues of return, exchange, and refund.• Collect cash from the cash office and distribute to the registers evenly.• Tally cash and hand over to the cash office (end of the day)• Adhere to safety procedures in ensuring the security and safety of customers within the store• Correct register errors when required.• Communicate with management and sales floor associates to maintain front-end coverage• Print daily schedule and assign cashiers to registers and manage breaks of associates• Ensure neatness of front-end at all times• Offer training to newly hired cashiers Show less

    • KW Walkin Clinic

      Jun 2020 - Jul 2020
      Internship

      KW Walkin Clinic• Greeting patients and provide them with any paperwork or other information.• Patient registration.• Answer multi-line phone system.• Collect co-pays and other fees required prior to the office visit or treatment.• Verify health cards.• Processing OHIP billing.• Communicating test results to patients when directed by physicians.• Assisting physicians.• Operate office equipment such as fax machine, voice mail messaging, photocopies and scanners.• Inventory check.• Booking appointments for referral patients.• Medical records management.Westmount Walk-in Clinic (COVID-19 Assessment Center)• Coordinating with the Westmount Walk-in clinic (COVID-19 Assessment Center)• Booking appointments for the patients with COVID-19 symptoms.• Collecting, sorting and documenting the COVID-19 test results.• Scanning all reports and uploading it online.• OHIP billing of the COVID Assessments. Show less

    • CHARM Group

      Aug 2020 - Nov 2020
      Medical Office Administrator

    • Grand River Hospital

      Oct 2020 - Sept 2022
      Clinical Secretary - Surgery

    • Wellington-Dufferin-Guelph Public Health

      Mar 2021 - Oct 2021
      Office Coordinator

    • Region of Waterloo

      May 2021 - Mar 2023

      • Program Assistant - Vaccine Preventable Diseases

        Mar 2022 - Mar 2023

      • Program Assistant - Infectious Diseases

        Jan 2022 - Mar 2022

      • Relief Clerk with Public Health & Emergency Services

        May 2021 - Jan 2022

    • Renfrew County and District Health Unit

      Jan 2024 - Mar 2024
      Administrative Assistant

  • Licenses & Certifications

    • Standard First Aid, CPR and AED

      Rescue 7 Inc.

    • Worker health and safety awareness

      Ontario Health | Santé Ontario
      May 2023

  • Volunteer Experience

    • Administrative Assistant

      Issued by HopeSpring Cancer Support Centre on Jan 2020
      HopeSpring Cancer Support CentreAssociated with Abhilasha Damodaran