Chelsea Harper

Chelsea Harper

Summer Intern

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location of Chelsea HarperCleveland, Ohio, United States

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  • Timeline

  • About me

    Market research manager, team process improvement and training, and tool knowledge management

  • Education

    • Penn State University- short term in Costa Rica

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      Field Ecology

      Close interaction with local researchers and international scientists studying tropical ecology in Costa Rica and other Central American countries.

    • Penn State University

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      B.S. Biology Magna Cum Laude

      Activities and Societies: Undergraduate Research in the College of Health and Human Development, the Eberly College of Science, and the College of Agricultural Sciences working closely with graduate students and postdoctoral scholars on project development, experimental setup, data collection and analysis. Pennsylvania Literacy Corps Tutor. Schreyer Honors College Scholar: Honors in HorticultureMinor in Psychology

    • University of Leeds

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      Year abroad Biology, General

      Academic Year Abroad, direct exchangeObtained academic credit in upper level biology, psychology, ethics, and business.Traveled through 10 European countries, gaining comfort with cross cultural situations.

  • Experience

    • Children's Hospital of Pittsburgh

      Jun 2008 - Aug 2008
      Summer Intern

      Worked on and completed an independent project investigating the effect of the overexpression and knockdown of a gene of interest on lymphatic development in zebrafish.End of Summer Project Poster Session, First Place

    • Penn State University

      Jun 2009 - Aug 2009
      Research Assistant

      Assisted in fieldwork on various horticulture research projects throughout the cropping season.

    • Nielsen

      Jul 2010 - Oct 2022

      • Led client interface across forecasting projects to ensure actionable results and lasting relationships. Helped clients conduct research supporting business needs and make appropriate real-world decisions. • Designed custom and complex research projects, combining methodologies to address client questions. • Led internal team through design, programming, fielding, and analysis to ensure smooth delivery. • Finalized reports and forecasts across research methodologies, made actionable client recommendations, and conducted presentations. • Led major overhaul of internal document sharing system used by the entire team and identified primary areas for improved knowledge sharing, best practices, and unmet needs in training. • Developed documentation, deliverables, inputs, and study completion guidelines for a new solution utilizing prior research to predict advertising success. • Served as a topic and methods expert to the sales team to win projects and support client experience. Show less • Two time winner of the Nielsen Impact Award for internal leadership and exemplary client service.• Owned client relationship across all forecasting work for a $1MM client • Managed the internal team on daily tasks to ensure quality work and effective timelines. • Reviewed reports and forecasts, drew meaningful conclusions, and conducted presentations. • Led major process and materials update to a core Nielsen Pharma conjoint service, resulting in stronger client understanding, tighter timeline, standardized analysis and results, updated best practices, and better analyst resources. . • Piloted the first successful Nielsen Pharma study utilizing respondent level conjoint modeling, which enabled client to assess impact of soon-to-launch, low-priced alternatives and create a brand strategy. • Served as the sole service expert for the client and designed proposal and custom deliverables. Show less • Assisted in the development of a new, custom, conjoint-based methodology to win a major client. • Became the internal method expert, developed proposal, created custom PowerPoint report and excel-based simulator templates, and managed evolving best practices for a new methodology. • Identified unmet needs for methods standardization and knowledge sharing on an existing custom, conjoint forecasting service and collaborated with experts to adapt practices and create materials. • Wrote a series of one-page best practice documents that assisted analysts with everyday tasks. • Streamlined standard process for conjoint models review and created a workbook that was immediately implemented across the team. • Led a strategic review of a core survey database tool, identified key internal users, necessary functions, time involvement, and unmet needs. • Collaborated with a Nielsen tool development team to design a new tool, updated process, and developed new best practices for database use that would better suit team needs. Show less

      • Manager, BASES Line & Price Practice

        Jan 2018 - Oct 2022
      • Manager, BASES Healthcare Practice

        Dec 2016 - Dec 2017
      • Associate Manager, BASES Healthcare Practice

        Mar 2014 - Nov 2016
      • Senior Research Analyst, BASES Healthcare Practice

        Oct 2011 - Feb 2014
      • Research Analyst, BASES Healthcare Practice

        Jul 2010 - Oct 2011
    • NielsenIQ

      Mar 2021 - Oct 2022
      Manager, BASES Line & Price Practice
  • Licenses & Certifications

    • Lean Six Sigma White Belt

      Breakthrough Performance Group, LLC
  • Honors & Awards

    • Awarded to Chelsea Harper
      Impact Award Nielsen Aug 2016 Exemplary client service and project management in two complex, high-impact research studies, which required custom deliverables and a large team to meet the aggressive timelines and broad business questions.
    • Awarded to Chelsea Harper
      Impact Award Nielsen Dec 2015 Strong internal leadership and project management during a time of internal team transition and high workload, including delivery and presentation of seven varied client projects.