
Lucyna Linde
ECommerce Specialist

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About me
Enterprise Software Sales @ IBM | Business Automation & AI | Workflow | ECM | process mining | RPA
Education

Wyższa Szkoła Zarządzania w Warszawie - The Polish Open University
1996 - 2000BBA Management & Marketing
Wyższa Szkoła Zarządzania w Warszawie - The Polish Open University
2000 - 2002MBA Management & marketing
Akademia Leona Koźmińskiego
2007 - 2008CIM Professional Postgraduate Diploma in Marketing
London Business School
2019 - 2019Business and Industry InsightCompleted the Business and Industry Insight program dedicated to IBM sales teams
Experience

Compaq Computer / Hewlett Packard
Feb 2001 - Mar 2003ECommerce SpecialistResponsible for roll-out of new direct sales model for e-commerce in Polish HP branch and sales results, content management at e-store, Internet marketing campaigns concerning e-store offers and coordination with Call Center activities.Team member in CRM & e-commerce Compaq Division involved in customer service, telesales and e-commerce.

Telekomunikacja Polska
Mar 2003 - Jun 2004Channel Development Specialist - TelesalesParticipation in creating and roll-out of channel management and sales stimulation programme at business division. Managing process of clients segmentation and migration between sales channels. Creation and implementation of new individual reward & recognition programme for telesales.

Volkswagen Bank Polska
Jul 2004 - Nov 2004Marketing SpecialistExecution of strategy of communication with customers of Volkswagen Bank direct. Planning, execution, controlling and optimization of marketing activities. Coordination of direct marketing production. Cooperation with advertising agency and control of others marketing suppliers. Competitors monitoring and analysis. Web-usability project. Internal communication concerning marketing activities. Marketing budget controlling.

SAP Central Europe
Nov 2004 - Jan 2010Responsible for SME marketing (roll-out of regional campaigns, reporting, demand generation planning for SME) in CE countries: Hungary, Czech Republic, Slovakia, Poland. Since 2009 CEE Region covered 9 countries (+Bulgaria, Romania, Slovenia, Croatia, West Balkans) . Understanding CEE SME business plans and priorities and ensuring they are reflected and supported in CEE marketing plans, sharing best practices. Working closely with the country marketing managers to achieve local/regional marketing objectives. Show less
CEE SME Marketing Manager
Jan 2007 - Jan 2010SME Marketing Manager
Nov 2004 - Jan 2007

SAP
Jan 2011 - Sept 2016Responsible for software license revenue (indirect) and net new name quota achievement within Territory. Sales of SAP solution portfolio for midsize companies covering various industries: FMCG, descrete manufacturing, banking and insurance and professional services. KEY RESPONSIBILITIES:- territory / business planning: providing insight on channel partner coverage and capabilities - drive partner-led sales: support and drive partner-led software license sales activities to territory accounts, position the value of SAP & Partner Solutions and Services as supported by ROI, business case development, references etc. Assigning opportunities to most appropriate partners- provide forecast for the territory and ensuring forecast, pipeline accuracy- channel sales management: provide channel development with business insights and partner’s performance to enable effective and appropriate partner development.- channel pipeline generation: coordinate demand generation activities of SAP and partners to ensure healthy pipeline. Show less Responsible for channel marketing with volume partners (VARs) and strategic SIs. Driving SAP relationship with a network of partners in Poland. Delivering leads and opportunities through partner base by joint demand generation activities and ensuring that they have resources to maintain and close them. Working with CEE country marketing managers on defining and implementation of channel marketing programs, campaigns, events and sales tools that increase partner effectiveness, drive leads and opportunities and stimulate sales. Show less
Sales Executive
Mar 2013 - Sept 2016CEE Ecosystem and Channel Marketing Manager
Jan 2011 - Feb 2013

IBM
Dec 2016 - nowselling IBM business automation portfolio solutions (enterprise content management, Business Process Management and case management, OCR, Decision Management and Process Mining) to selected accunts
Senior Sales (business automation, workflow, ECM, process mining, RPA)
Jul 2023 - nowDigital Business Automation Sales (ECM + BPM)
Dec 2016 - Jan 2024
Licenses & Certifications
- View certificate

IBM Selling Profession Certification - Level I
IBM - View certificate

Cloud Pak for Business Automation Sales Foundation V2
IBMDec 2022 - View certificate

Process Mining Sales Intermediate
IBMJan 2023 - View certificate

Technical Foundation for Sellers
IBMNov 2019 - View certificate

Business and Industry Insight
IBMJul 2019 - View certificate

IBM Global Sales School
IBMMar 2018 - View certificate

Virtual Selling - Foundation
IBMDec 2020
Volunteer Experience
Coach in Młodzi przedsiębiorczy project
Issued by Centrum Edukacji Obywatelskiej on Jan 2013
Associated with Lucyna Linde
Languages
- enEnglish
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