Rodolfo "Rudy" Mata

Experience

• 

  Vi

  Sept 1994 - Mar 2016

  Dining Room Manager

  Responsible for overall operational success of the communities 350 seat formal dining room, 50 seat lounge, 6000 square foot ballroom, private dining room, and remote indoor and outdoor flexible banquet event space•Implemented wine and beer program to drive beverage revenue up by 30%.•Increased Ecosure audit score 95% to 98% staying company compliant.; Decreased OT to 3% and under to achieve departmental goal.•Implemented small bites program to drive resident satisfaction.•Pioneered the wall of fame program to increase employee satisfaction results and improved employee recognition. •Achieved level of dining room manager after successfully mastering assistant server, server, lead server, host, and bartender•Designated as property expert on point of sale system, payroll system, and employee driven software’s. Show less

• 

  Five Star Senior Living

  Jul 2016 - Nov 2016

  Dining Room Manager

  Dining Room Manager – Independent Living and Assisted Living• Responsible for overall operational success of the communities 120 seat formal dining room, and 40 seat Assisted Living dining room.• Plan, organize, schedule and coordinate all activities in community’s dining areas.• Assist Director of Food and Beverage in the development of operating budget related to dining areas.• Manage an ongoing on the job training program to ensure all employees are properly trained.• Observe and encourage safe work habits for staff. Show less

• 

  Brookdale

  Nov 2016 - Nov 2019

  Associate Director of Dining Services• Responsible for overall operational success of the communities' food and beverage operations including two independent dining rooms, one AL dining room, one Skilled dining room, and Ice Ceram Parlor. • Maintain company standards and meet financial expectations of the department. • Assist with the scheduling of all food service personal to maintain compliance with budgetary guidelines. • Assist with maintaining food costs and ensuring budgetary compliance. • Plan, organize, schedule and coordinate events with other departments• Hire, train, discipline and terminate departmental employees in accordance with company policies. Show less Dining Room Manager – Independent Living • Responsible for overall operational success of the communities Gables East 150 seat formal dining room, and 24 seat private dining room.• Lead the training of all new dining room associates and conduct required ongoing training.• Improved resident negative comment cards by 98%. • Plan, organize, schedule and coordinate all banquets in Gables East dining room.• Work with community leaders to build relationships and strong communication with residents and family members. • Incorporate new methods, principals, and trends into existing practices. Show less

  • Director Of Dining Services

    Apr 2019 - Nov 2019

  • Associate Director Of Dining Services

    Jan 2018 - Nov 2019

  • Dining Room Manager

    Nov 2016 - Oct 2019
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  Unidine

  Nov 2019 - now

  • Associate Dining Director

    Mar 2020 - now

  • Front Of House Manager

    Nov 2019 - Mar 2020