
Liam Jones
Teaching Assistant

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Connect with Liam Jones to Send Message
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About me
Shift Lead Support Engineer at Ensono
Education

Blaenau Gwent Learning Zone
2013 - 2015College BTEC Extended Diploma IT Level 3 DDM
Glyncoed Comprehensive School
2008 - 2012GCSE 6 GCSE A-C including Maths and EnglishActivities and Societies: Football,Cricket,Running Club

University of South Wales
2015 - 2018Information Technology 2:1Modules studied include:• Strategic IS Management• Advanced Databases and Modelling• GIS and The Spatial Web• Advanced ITSM• Advanced Applied Computer Networking• Project Management and Professional Practice• Web Content Management and Technologies
Experience

Willowtown Primary School
Jun 2012 - Jul 2012Teaching Assistant• Assisting teachers in various classes helping to teach children aged between 6-8 basic computing skills.• Help with the reorganising classroom layouts moving desks, chairs, computers etc.

Tesco Sourcing
Jun 2015 - Aug 2018Stock Controller• Maintaining optimal stock levels of quality products throughout the store, includes counting and reducing products ensuing the store meets its targets. • Flexible and reliable team member while interacting and helping customers if needed, with a proven ability to meet monthly targets.

University of South Wales
Dec 2016 - Feb 2017IT Work Placement• Complete re-design of the current university work placement website improving the visual aesthetics and navigation, along with the aim to gain student’s interaction and increase website traffic.• Implementing improvements based upon feedback from students, understanding why they wasn’t using with the current website.• Attend weekly meetings with department staff presenting findings, plans and updates on the project.

Ensono
Sept 2018 - nowShift Lead
Apr 2023 - now2nd Line Support Engineer
Jul 2020 - Oct 20231st Line Support Engineer
Sept 2019 - Jul 2020Service Desk Analyst
Sept 2018 - Sept 2019
Licenses & Certifications

Advanced Welsh Baccalaureate (B)
WJEC / CBAC
Honors & Awards
- Awarded to Liam JonesGrad Edge Award University of South Wales May 2017 Grad Edge is a employability award which recognises students who have completed 70 hours of work experience and gained valuable employability skills along the way. The Award requires you to:•Undertake a skills audit•Complete 70 hours work experience (35 hours being career related)•Answer 2 competency style questions using the STAR model
Languages
- enEnglish
- weWelsh
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