Liam Jones

Liam Jones

Teaching Assistant

Followers of Liam Jones113 followers
location of Liam JonesEbbw Vale, Wales, United Kingdom

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  • Timeline

  • About me

    Shift Lead Support Engineer at Ensono

  • Education

    • Blaenau Gwent Learning Zone

      2013 - 2015
      College BTEC Extended Diploma IT Level 3 DDM
    • Glyncoed Comprehensive School

      2008 - 2012
      GCSE 6 GCSE A-C including Maths and English

      Activities and Societies: Football,Cricket,Running Club

    • University of South Wales

      2015 - 2018
      Information Technology 2:1

      Modules studied include:• Strategic IS Management• Advanced Databases and Modelling• GIS and The Spatial Web• Advanced ITSM• Advanced Applied Computer Networking• Project Management and Professional Practice• Web Content Management and Technologies

  • Experience

    • Willowtown Primary School

      Jun 2012 - Jul 2012
      Teaching Assistant

      • Assisting teachers in various classes helping to teach children aged between 6-8 basic computing skills.• Help with the reorganising classroom layouts moving desks, chairs, computers etc.

    • Tesco Sourcing

      Jun 2015 - Aug 2018
      Stock Controller

      • Maintaining optimal stock levels of quality products throughout the store, includes counting and reducing products ensuing the store meets its targets. • Flexible and reliable team member while interacting and helping customers if needed, with a proven ability to meet monthly targets.

    • University of South Wales

      Dec 2016 - Feb 2017
      IT Work Placement

      • Complete re-design of the current university work placement website improving the visual aesthetics and navigation, along with the aim to gain student’s interaction and increase website traffic.• Implementing improvements based upon feedback from students, understanding why they wasn’t using with the current website.• Attend weekly meetings with department staff presenting findings, plans and updates on the project.

    • Ensono

      Sept 2018 - now
      • Shift Lead

        Apr 2023 - now
      • 2nd Line Support Engineer

        Jul 2020 - Oct 2023
      • 1st Line Support Engineer

        Sept 2019 - Jul 2020
      • Service Desk Analyst

        Sept 2018 - Sept 2019
  • Licenses & Certifications

    • Advanced Welsh Baccalaureate (B)

      WJEC / CBAC
  • Honors & Awards

    • Awarded to Liam Jones
      Grad Edge Award University of South Wales May 2017 Grad Edge is a employability award which recognises students who have completed 70 hours of work experience and gained valuable employability skills along the way. The Award requires you to:•Undertake a skills audit•Complete 70 hours work experience (35 hours being career related)•Answer 2 competency style questions using the STAR model