Kiara Castro

Experience

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  Variety Foods, Inc

  Jun 2009 - May 2011

  Administrative Assistant/Customer Service

  • Answered phone with friendly greeting to create positive inbound calling experience for customers.• Monitored scheduled shipment dates to promote timely product delivery and increase customersatisfaction.• Organized weekly staff meetings and logged minutes for corporate records.• Processed invoices and expenses using Peachtree to facilitate on-time payment.• Developed and updated spreadsheets and databases to track, analyze and report on performance andsales data.• Evaluated source documents to locate information needed for each data entry field.• Managed documents by organizing forms, making photocopies, filing records, preparing correspondenceand creating reports. Show less

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  Universidad Inteamericana de Puerto Rico - Recinto Metropolitano

  Jun 2011 - Sept 2014

  Project Coordinator

  • Gathered requirements for ongoing projects and organized details to analyze project performance.• Kept projects on schedule by monitoring deadlines and adjusting workflows as needed.• Tracked all hours and expenses to keep project on task and within budgetary parameters.• Collaborated with project owners and team members to set ambitious but achievable goals.• Planned and arranged meetings with external organizations and individuals, enabling all parties to meet and discuss project progress.• Supported senior company leaders by delivering reports outlining performance to drive process improvements.• Reduced corporate expenses by driving cost-effective vendor and supplier purchases. Show less

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  First Coast Energy, LLP ; Daily's Convenience Stores

  Jan 2015 - Jun 2021

  General Manager

  Managed a team of 20 employees with consistent record of accomplishment inachieving operations goals. Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans. Trained employees in most current regulations and practices in effort to prevent mishaps and promote overall safety. Scheduled and led team meetings to discuss sales promotions and new inventory, while providing platform for all to voice concerns. Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.Key Accomplishments:• Reduced inventory loss by reviewing shipment billings and analyzing system entries such: invoices and inventory. • Increased sales by $243,400 on a 12 month period by creating higher standards of customer service, and properly maintaining inventory par levels.• Awarded Superior Cash and Inventory Control 2019 Show less

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  Flavors of PR

  Jul 2017 - Jun 2021

  Special Project Coordinator

  Aided the project manager in strategizing and implementing IT initiatives throughout the organization, encompassing projects like KDP system integration, online store enhancements, and website development and launch. Collected necessary resources and information, ensuring smooth coordination and oversight of task completion among team members. Produced presentations and reports to facilitate project assessment and drive process enhancements.

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  Timberline Construction Group, LLC

  Jun 2021 - now

  Manage the transition of project sites from preconstruction to early-stage construction, overseeing activities such as planning, organization, direction, and control. This includes coordinating inspections, permitting, and the commencement of construction. Additionally, I coordinate demolitions, mobile home deliveries, and installations to align with municipal and client specifications. I collaborate closely with clients, contractors, subcontractors, and stakeholders to ensure projects are executed safely, punctually, and within budget constraints. Show less

  • Construction QC Manager

    Oct 2023 - now

  • Pre Construction Manager

    Jul 2022 - Oct 2023

  • Project Administrator

    Jun 2021 - Jun 2022