Karissa Watson, CAPS, C.E.A.C.

Experience

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  Alexa AIr, LLC dba And Services

  Aug 2010 - Aug 2013

  Human Resource Manager

  Process Payroll weeklyCreate & Maintain employee filesManage & Process all BenefitsFile all unemployment claimsProcess all child support ordersProcess all incoming vendor invoicesReconcile monthly bank and cc statementsNew employee orientation

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  Harrell Home Services, Inc

  Aug 2013 - Dec 2014

  Production & Customer Relations Manager

  Production Order equipment & suppliesMaintain warehouse & inventoryMaintain PO systemAvailable 24/7 (on call)Maintain Permitting SpreadsheetReview Service & Install time sheetsCollect invoices & make sure jobs are paidProcess refund requestEnsure all new installs are RFIRun equipment to job sitesProcess warranty partsEnsure permits are closed asapCustomer Relations/ Dispatch Schedule all Service/ Installs Dispatch all calls to Sales, Service & InstallHandle all Customer ComplaintsRespond to all BBB complaintsManage Dispatch board Manage dispatchers & CSR’s Show less

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  National Seating & Mobility

  Dec 2014 - Oct 2019

  Sr. Project Manager

  Acquire client information via phone, fax and/or email Secure contractors in area of client (vet new contractors if needed)Prepare estimates based off request and contractor findings Submit estimates to providersFollow up on status of submitted estimates Record approvalsPrepare contracts based off approvals Obtain before, in progress and after pictures from contractor Secure necessary sign offs for provider Maintain vendor database Input client info in systemPull permits Order equipment Show less

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  ATF Medical (After The Fall, Inc.)

  Oct 2019 - now

  • Director Adaptive Housing Solutions

    Feb 2024 - now

  • Supervisor, Adaptive Housing Solutions

    Jun 2021 - now

  • Senior Coordinator Adaptive Housing Solutions

    Oct 2019 - now