David Burton

Experience

• 

  IBM United Kingdom Ltd

  Jun 1992 - Jun 1997

  Mainframe Operator

  • Supported client accounts, including 1st level support for holiday, retail and financial clients• Deputised for the shift leader to supervise 20 shift operators and report to the Shift Manager• Expanded IT knowledge across systems and infrastructure, including managing project/change• Consistently achieved service level agreements due to attention to detail in service delivery• Contributed to a change project to move a customers’ IT to IBM, including customer site visits

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  IBM United Kingdom Ltd

  Jun 1999 - Jul 2018

  • Delivered technical solution design against strategies, requirements and best practice• Engaged with technical/non-technical stakeholders to translate requirements into designs• Lead problem solver using analytical skills to find solutions to address business problems• Implemented upgrades to hardware to improve efficiency and installed new mainframes• Developed project management skills to forecast solution costs, man hours, SW/HW• Transitioned mainframe LPARs from a customer site to IBM zCloud using Global Mirror• Realised benefits with transformation of existing software to third-party or IBM software Show less • Primarily dealt with system installations and upgrades combined with Deputy Team Leader • Created new LPARs and 3 Parallel Sysplex systems, including partition profiles on servers• Developed skills and best practice in hardware, configuration & definition (HCD) • Identified problems and applied PTFs to resolve issues, support devices and change defaults• Installed and upgraded 3rd party software for MVS including extensive use of SMP/E and CA1• Fully utilised SYNCSORT and CONNECT DIRECT, tools to conduct penetration tests on MVS• Administered customer systems for organisations in financial services, retail and insurance• Took ownership of IT security including RACF and the installation and maintenance of ICSF• Upgraded operating systems to z/OS 1.2, 1.4 and 1.7 to provide new programming capabilities• Resolved internal problems for business recovery with the set-up of robust systems using IOCP• Upgraded OS/390 from 2.7 to 2.10, which improved reliability, availability and serviceability Show less

  • Technical Solution Designer/Architect

    Jun 2007 - Jul 2018

  • z/OS Systems Programmer

    Jun 1999 - Jun 2007
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  Yorkshire Building Society

  Jul 2018 - Aug 2022

  Technical Solution Analyst and Designer

  • Deliver quality end-to-end technical solution design within the scope of all strategies, roadmaps, requirements and best practice• Proactively engage with business analysts, business stakeholders, both technical and non-technical and translate requirements into technical designsKey achievements:• Implemented cash automation system for YBS Agencies.• Service Design to implement new Digital Platform including API's• Create Solution Designs for BTL Mortgages from MSO (Mortgage Sales and Origination) Platform Show less

• 

  Student Loans Company

  Aug 2022 - now

  Senior Technology Architect