Andrea Webb

Experience

• 

  The Equestrian Reserve

  May 2009 - Nov 2011

  Assistant Instructor

  Communicated rules and procedures to new parents, involved in addressing and resolving parent complaints, if any, and consistent with following safety procedures and protocol.

• 

  Market Edge Communications, Inc.

  May 2012 - Jan 2013

  Content Development Admin.

  Researched potential clients, compiled content for client websites, developed CRM databases for company and clients, and created corporate id prototypes.

• 

  Planet Hilton Head

  Feb 2013 - Sept 2016

  Retail Assistant

  Provide excellent customer serviceSell merchandiseCheck inventory and inform managers of inventory levels

• 

  Market Edge Communications, Inc.

  Dec 2014 - now

  Develop and manage content marketing strategies for eCommerce projects and multiple clients in the travel industry. Synchronize content with digital marketing plans and campaigns. Define best practices, standards, and guidelines for digital content. Lead creation of content playbooks to be leveraged across departments and organization. Provide content creation, customer engagement and customer experience strategy for client companies in various industries. Develop solutions for content and asset management and cross-functional processes. Understand and educate business of industry landscape and trends; providing recommendations for content enhancements and opportunities. Oversee content timelines, milestones and deliverables for client brands. Work with Analytics team to establish metrics for measuring digital content. Show less

  • Email Marketing Manager

    Mar 2020 - now

  • Ecommerce Project Manager

    Dec 2014 - Mar 2020
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  Radiance

  Mar 2015 - Sept 2016

  Retail Assistant

  Provide a memorable and positive experience for shoppers, aid customers in their clothing needs, and continuously check inventory and replenish when necessary.