Alison Mann, LCSW

Experience

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  New River Behavioral Healthcare

  Aug 2004 - Dec 2009

  Unit Director for outpatient mental health and substance abuse outpatient treatment center. Responsible for oversight of ten programs which included basic and enhanced services and a staff of approximately seventy employees. Served in various capacities on management team including policy analysis and program development. Responsible for managing budget and daily operations of the center. Provided outpatient therapy for adults and adolescents with a variety of mental health issues. Completed clinical assessments and provided treatment and crisis services as needed. Worked in conjunction with hospital emergency room physicians and staff to determine commitment needs for individuals in crisis and placed clients as needed. Maintained client charts, documentation, paperwork, and collaborated with other professionals as needed.

  • Mental Health Administrator

    Jun 2008 - Dec 2009

  • Mental Health Therapist/LCSW

    Aug 2004 - Dec 2009
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  Wilkes Community College

  Aug 2006 - Jun 2008

  Human Services Lead Instructor

  Instructor for students enrolled in Human Services Technology program. Provided instruction of all courses in Human Services including child abuse and neglect, at-risk children, counseling, gerontology, group process, crisis intervention, and field seminar. Coordinated and supervised field placements and collaborated with local social services agencies to develop field placements. Advised and registered students and supervised adjunct instructors. Developed online courses and provided online instruction. Served as faculty advisor for Human Services Club and Secretary of Faculty Senate. Show less

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  North Carolina Department of Health and Human Services

  Aug 2012 - Apr 2015

  Member of Quality Assurance team which evaluates child and family services programs across the state. Alternated as Lead Reviewer which involved coordination of case samples and other arrangements with county partners, analysis of data, and development of final report. Provided quality assurance during the reviews. Also responsible for facilitating intensive child fatality reviews. Work with a team of social workers and information technology experts to develop an online child welfare system for North Carolina through NC FAST (North Carolina Families Accessing Services through Technology). Involves in-depth analysis of current child welfare policies, procedures, and laws to incorporate into a web-based program for use by all child welfare workers in North Carolina.

  • Child Welfare Quality Assurance

    Jan 2010 - Apr 2015

  • Business Analyst Team Lead NC FAST

    Aug 2012 - Aug 2014
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  Buncombe County Health and Human Services

  May 2015 - now

  • CQI Social Work Program Manager, Buncombe County

    Jul 2016 - now

  • Quality Improvement Supervisor

    May 2015 - now