JoAnna Luiso

Experience

• 

  The Art Institute of Atlanta

  Oct 2006 - Aug 2010

  Student Employment Advisor

  • Assisted students with securing internships and part-time, industry related employment by identifying students’ skills, explaining job search and interview procedures, conducting mock interviews, providing assistance with professional correspondence, and managing and updating internal employer database• Liaised between employers and students: referred qualified students to appropriate employment openings, ensured the employers’ hiring needs were met with the best candidates for the opportunity, monitored the progress of students’ employment status, and resolved potential conflicts/grievances• Supported the Continuing Student Review Committee, working in coordination with various departments, including Academic Affairs, Student Financial Services, and Student Affairs to ensure persistence by providing employment resources for at-risk students• Promoted the availability of current employment assistance to students through classroom presentations, along with the creation and implementation of related campus events, including quarterly job fairs, bi-annual internship fairs, professional development workshops, employer showcases and on-site interviews • Expanded relationships with local employers and developed methods to increase awareness of the school’s educational programs and talent of students• Coordinated College Work Study with Student Financial Services by securing employment leads, explaining procedures, screening and referring students, maintaining employment records and overseeing budget• Served as National Career Services Mentoring Lead: provided mentorship and assistance to Student Employment Advisors across AiA campuses, facilitated monthly conference calls, maintained and updated SharePoint website Show less

• 

  The Dartmouth Institute for Health Policy and Clinical Practice

  Aug 2010 - Jun 2012

  Career Services Manager

  • Provided one-on-one career counseling for students including, but not limited to career exploration, resume and cover letter reviews, graduate/medical school application/admissions processes, interview preparation and networking skills• Planned and developed career and professional development workshops, including topics such as resume and cover letter creation, interviewing techniques, job search strategies, and salary negotiations• Cultivated relationships with employers whose positions are appropriate for graduates; hosted regular information sessions with employers to current students and alumni• Researched and provided opportunities for students and alumni to interact with potential employers regarding employment, internship, fellowship and/or graduate school opportunities• Served as the liaison between faculty and students to match students with on-going research initiatives and future capstone projects• Managed the pre-medical community of students and their faculty advisors to fully prepare candidates for the medical school admissions process • Worked closely with Alumni Relations Manager to connect current students with alumni for networking and mentorship opportunities Show less

• 

  Emmanuel College

  Jun 2012 - Aug 2014

  • Oversaw the operations and management of the Career Center; worked collaboratively with Career Center staff to define goals and objectives and achieve high standards of employee effectiveness and engagement• Led the Career Center strategic planning efforts, annual goals setting, development, and coordination of assessment efforts; coordinated the preparation of departmental reports and articulated outcomes to internal and external constituencies• Taught required Pre-Internship and Career Planning course, including a specialized course for science students; responsible for curriculum development, grading, feedback, and assessment• Served as the primary department liaison between faculty, students, and employers; collaborated with faculty to effectively resolve complaints related to student performance based on employer feedback• Provided leadership and set the overall strategy for relevant programs and delivery systems designed to enhance the professional development and career competencies of students• Prepared reports and budget requests for review and consideration; oversaw departmental budget and work closely with staff to track and monitor expenditures• Oversaw the Career Center Advisory Committee, comprised of key staff, faculty, and industry leaders to ensure robust learning experiences for students, achieve consistency in protocols and procedures across academic departments, and facilitate information sharing and reporting Show less • Oversaw and managed all functions related to employer cultivation, including assisting in the creation and facilitation of the strategic plan for employer development, employer relations, on-campus interviewing, networking events, and career fairs• Established new and strengthened existing employer contacts through outreach activities and site visits to maintain and develop new relationships, as well as promoting services and programs • Provided direct career services assistance to students and alumni through the academic liaison model Show less

  • Director, Career Center

    Sept 2013 - Aug 2014

  • Associate Director for Employer Relations

    Jun 2012 - Sept 2013
• 

  Southern New Hampshire University

  Aug 2014 - now

  • Support, lead, and mentor a high-performing, seasoned team of professional staff members in the strategy and implementation of diverse programs, services, and events while ensuring the evolution of services in accordance with student needs and employer/industry demand; oversee the hiring and onboarding of new staff members in remote and in-person settings• Identify, prioritize, and develop departmental objectives in alignment with university strategic goals aimed at increasing student retention and career outcomes, achieving consistent success with a placement rate of over 90%• Create and execute strategies focused on employee growth, career mobility, and the development of personalized and meaningful professional development plans to support employee career aspirations, retention, and satisfaction• Facilitate the development of new employer partnerships and the implementation of employer strategy and outreach to increase opportunities for students and remove barriers to success; evaluate and assess feedback to determine impact on student outcomes• Foster collaborative relationships with faculty, staff, internal, and external stakeholders to ensure effective use of resources, collaborative communications, and achievement of mutual goals • Serve as the ambassador of the department to senior leadership as well as internal and external stakeholders, facilitating and leading trainings and presentations, highlighting accomplishments, and providing diverse perspectives on strategic initiatives; handle media inquiries and manage relationships with the media proficiently and professionally Show less • Counseled students and alumni regarding career planning, internship search activities, and employment; assisted with resume development, professional business correspondence, interviewing skills, and networking based on individual career goals• Communicated with current employer contacts and cultivated new employer relationships to identify present and future hiring needs; promoted opportunities to students while working to maintain positive and valuable employer partnerships• Liaised to academic departments and actively engaged with faculty to meet the needs of students from specific academic concentrations through class visits, employer presentations, and endorsement in career programs as appropriate• Instructed required course for undergraduate students focusing on career development; served as an integral member of curriculum development committee to implement course revisions and achieve learning outcomes• Collaborated with alumni engagement team to develop an in-person and online mentoring program to foster engagement; recruited participants and managed programming to ensure over 95% retention; evaluated survey data from participants to plan, develop, and execute future programs and implement recommendations for improvement• Partnered with the director and staff to maintain service continuity; actively engaged in continuing education, networking events, and professional development initiatives Show less

  • Director, Career & Professional Development Center

    Feb 2020 - now

  • Associate Director, Career & Professional Development Center

    Aug 2014 - Feb 2020