Pearl Doe, ACIB, MSc, MBA

Experience

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  Benchmark Executive Business School

  May 2014 - Jul 2014

  Customer Service Representative

  • Gained customer service skills by attending to the needs of students and answering calls of prospective customers. Closed deals with 75% of prospective students, thus increased student base by over 50% in less than 3 months• Assisted lecturers in coordinating ACCA, CIMA and CFA classes and making study materials available to students. As a result of conducive learning environment, students recorded a 45% in pass rate for professional exams sat during the period.

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  Almond Grey

  Dec 2015 - Mar 2018

  Brand Strategist

  • Identified the marketing strategies that best suit each client and implementing them. This resulted in the firm’s client base growing by 15% and this resulted in a 20% increase in revenue.• Streamlined disorganized workflow to focus on client’s needs, this yielded a 19% fall in service failure.• Liaised with Fashionista GH to plan fashion fairs and shopping festivals which brought together over 20 high profile fashion brands on a single platform. This gave the fashion brands exposure to increase their clientele base.• Handled social media platforms by creating content and causing traffic on the firm’s social media platforms; closing 21% of advertisement placement deals with reputable Fashion brands Show less

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  Access Bank Plc

  Mar 2018 - Aug 2021

  Account Relationship Manager

  • Developed new businesses by marketing financial products and services of the organization- opened 40 new corporate accounts, thus meeting 100% of KPI (Key Performance Indicators) target.• Recognized potential customers, creating business from the old accounts and achieving 80% profitability from business transactions.• Facilitated and processed loan requests for customers (preparing credit submissions) and liaising with the Asset Remedial Department for the recovery of loans with no default in my loan portfolio.• Managed accounts, funds and bank’s portfolios of top –tier accounts in their various industries (such Pharmaceuticals, Construction and Mines, Agriculture, Fast Moving Consumer Goods) which required high level precision in each business transaction. Show less

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  Microsoft

  May 2022 - Aug 2022

  Product Marketing Intern

  • Proactively drove MPF by engaging PMMs to review draft versions of the MPF and incorporated this feedback in further iterations of the MPF.• Created an insight deck which will serve as a reference point on how the FY23 MPF was developed.• Conducted a competitive analysis on the competitive landscape of cloud infrastructure to• determine Microsoft’s position in terms of cloud infrastructure. • Completed a summary of the FY21 Inside Azure for IT Post-mortem Analysis. • Broadened by understanding of Azure Infrastructure by sitting for the AZ-900 Fundamentals exams. Show less

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  University of Pittsburgh Katz Graduate School of Business

  Aug 2022 - Dec 2022

  Lean Six Sigma | MSA (The Safety Company)

  Reduce overall board production time by increasing the SMT production line 2 uptime by 25%​Reduce the need for overtime which cost 1.5X, 2.5X standard rate.​Free machine time for corrective/preventive maintenance.​Reduce schedule attainment risk and decrease WIP (Work in Progress)​Reduce production time to achieve an improved Overall Equipment Effectiveness.​

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  University of Pittsburgh

  Sept 2022 - Apr 2023

  Administrative Office Support
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  Microsoft

  Jul 2023 - now

  Product Marketing Manager