Michael Hecker

Experience

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  Novartis

  Dec 1995 - Apr 2022

  - Uncover customer based insights and leverage knowledge to drive customized program development aimed at commercial and academic accounts.- Lead continued execution and refinement of key account segmentation and competitive planning for Alcon Pharma brands.- Identify and report market trends in various eye care segments and propose strategies to senior management.- Align and manage with marketing agency; responsibilities include budgeting, resource allocation, content development, and training. Show less Network and partner with eye care specialists and systems of care to benefit the outcomes of patients. In this role at Alcon Pharma, focus is on developing new tools and resources and then implementing them with large accounts. Key skills sets include strategic planning, customer focus, building collaborative, cross-functional teams, mentoring, brand planning, and execution of business strategies.Marketing Assist Lead- Manage the current portfolio and future pipeline of customer-centric tools and programs utilized by the KAM organization- Responsibilities include: identifying current trends, content development, vendor/budget management, training Show less Work with large medical groups and health networks by providing proper resources that align with shared priorities. Responsibilities include C-Suite level of consulting, establish customer relationships to develop and execute business initiatives, and collaborate with entire network of internal and external stakeholders.Develop business relationships within the long-term care market including nursing homes, long-term care pharmacies, and medical directors.Streamline buy-and-bill execution in the infusion therapy market.Extensive healthcare reform knowledge to meet the needs of Accountable Care Organizations (ACOs), Patient Centered Medical Homes, and Systems of Care. Show less

  • Senior Customer Experience Manager

    Jan 2021 - Apr 2022

  • Associate Director, Strategy/Operations & Marketing

    Apr 2018 - Dec 2020

  • Senior Key Account Manager / Marketing Assist Lead

    Mar 2014 - Apr 2018

  • Senior Key Account Manager

    Nov 2011 - Mar 2014

  • District Manager

    Mar 2000 - Oct 2011

  • Senior Sales Consultant

    Dec 1995 - Mar 2000
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  LivWell Infusions

  Jul 2022 - Oct 2022

  Vice President Of Business Development
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  Novartis

  Oct 2022 - Aug 2023

  Field Reimbursement Manager
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  LivWell Infusions

  Aug 2023 - now

  Vice President of Business Development

  - Lead and develop national sales team; empower team to meet individual and corporate sales goals- Develop marketing strategies promoting private practices, ambulatory infusion centers, and managed service agreements- Renegotiate payer contracts with partnered customer accounts- Uphold LivWell Infusions’ commitment to serve the patient in accessing and receiving biologic treatment as determined by their physician