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Laura Probert

Laura Probert

Bar Supervisor

Followers of Laura Probert98 followers
location of Laura ProbertBern, Berne, Switzerland

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  • Timeline

  • About me

    Quality Control and Logistics Manager at Verbier Exclusive

  • Education

    • Hartpury College UWE

      2005 - 2008
      BSc Hons Degree Animal Behaviour and Welfare

    • Lampeter Comprehensive

      1996 - 2003

  • Experience

    • BSB bar

      Nov 2003 - Aug 2005
      Bar Supervisor

    • Morrisons

      Jul 2009 - Jan 2010
      Administration Clerk

      Duties involved: Answering the telephone/switch board Sending emails Placing stock orders for all store departments in time of daily deadlines Stationary monitoring and ordering Using the tannoy Communicating information between store managers and various departments by radio and telephone Reporting broken equipment Printing department document packs Filing Laminating Printing promotional tickets and price tickets Changing advertisement posters throughout the store Show less

    • Cafe Birkenhead

      Sept 2010 - Feb 2011
      Waitress

      Full time job whilst travelling in AustraliaDuties involved: Breakfast and lunch service 5 days a week Handled customer relations and complaints Managed 10-12 tables Managed money Worked as part of a team to prepare tables for functions

    • Hotelscene

      May 2011 - Apr 2012
      Senior Supplier Relations Co-ordinator

      Duties involved:Creating profiles for clients to book online and in-houseSolving rate queriesMaintaining the booking systemSetting up of new clientsOperating to meet client policies and agreed Service Level Agreement (SLAs)Managing the supplier activity diaryBooking accommodation for directors and other colleagues within the businessClaiming incentivesMonitoring extra commission Managing the data management of the business, pulling monthly reports to ensure SLAs were metRate auditing and emailing suppliers to ensure rates were loaded onto GDS. Also investigating problems when rates were not showing. Show less

    • Amanda Smith Recruitment

      Jun 2012 - Dec 2012
      Temporary Receptionist/Administrator

      Duties involve: Switchboard Meeting and greeting clients Booking and preparing meeting rooms Ordering couriers Booking Travel Franking mail Recorded deliveries Filing Administrating invoices

    • Ski Verbier Ltd

      Dec 2012 - Apr 2013
      Chalet Host

      I worked as a chalet host for one of Ski Verbiers largest flagship 5* penthouse apartments, Treize Etoiles. I work alongside the chalet chef providing service and assistance for up to 12 guests. Daily service includes helping prepare, serve and clear away breakfast, afternoon tea and a four course evening meal with champagne, canapés and appropriate drinks and wines. I maintain a clean and tidy chalet front and back of house, maintaining the highest standards set out by Ski Verbier. During my season with Ski Verbier I have catered for many VIP guests.http://www.skiverbier.com/chalets/view/chalet_treize_etoiles Show less

    • Champneys Health Resorts

      May 2013 - Sept 2013
      Stewardess/Deckhand

    • Kando Events

      Nov 2013 - Nov 2014
      Events Assistant

    • Verbier Exclusive

      Nov 2014 - Apr 2015
      Quality Control Manager

    • M/Y Alibi

      May 2015 - Sept 2015
      2nd Stewardess

    • Ski Verbier Exclusive

      Dec 2015 - now
      Quality Control and Logistics Manager

    • Verbier Exclusive

      Jan 2017 - now
      Operations Manager

  • Licenses & Certifications

    • STCW 95