Brooke Phillips

Experience

• 

  Michaels Stores

  Apr 2013 - Sept 2016

  Store team member

  I assisted customers, processed transactions, restocked shelves, maintained store cleanliness, and organized merchandise displays.

• 

  Abercrombie & Fitch Co.

  Jan 2017 - now

  Responsible for overseeing the day-to-day operations including sales, customer service, inventory management, and team management. I ensure that the store meets its sales targets and profitability goals, while also maintaining a high level of customer satisfaction. My responsibilities include hiring and training staff, developing sales strategies, managing budgets, and maintaining the store's appearance and merchandising. I have excellent communication, leadership, and organizational skills, as well as a deep understanding of retail operations and customer behavior. Show less

  • Store Manager

    Aug 2018 - now

  • Assistant Manager

    Jan 2017 - Jul 2018