Bianca Plourde

Experience

• 

  BASF

  Jan 2016 - Dec 2017

  Quality Management/Product Safety & Stewardship/Masterdata and Regulatory Affairs internship

  Chemical Engineering internship for Dispersions and Pigments at BASFWorking knowledge: SAP system (Z2L-Cobalt and ZD4-Masterdata).Quality Management:- Improvement projects support: Reduction of blocked stock inventory (iMM project - SAP) and manufacturing costs related to chemical analysis and performance (First Pass Quality);- Non-conformance management: SAP notifications user support, root cause analysis and 8D methodology, customer complaints issues and reports;- Audits: Implementation support for ISO 9001/14001:2015 in cross-functional teams;- KPI reports generation and documentation review;Product Safety & Stewardship:- Global Regulatory Affairs experience: ANVISA, GHS, FDA, TSCA, REACH and others;- Hazard Communication: strong understanding of chemicals and the related hazards/toxicology, determination of GHS classification, SDS creation and product composition/characteristics updates at the transaction CG02 (SAP);- Customer support;Master Data:- SAP: modules MM and QM used daily, some of SD and PP weekly. ITSOWN analysis (materials ownership in the system), deletions/reactivation of materials, labelling issues, support in blocked orders and materials errors solving;- Product registrations: Gatekeeper and Trade Control analysis for workflow registration;- Raw materials registration: Documentation review and global workflow- Reports generation and support for Harmonized Tariff Schedule; Show less

• 

  Henkel

  Feb 2019 - Sept 2022

  - Leading improvement initiatives and projects aligned with the Henkel Production System. - Leading and managing continuous improvement activities to support improvements towards site KPIs . - Proactively identifying cost savings and process improvement opportunities at the site.- Leading initiatives and collaborating in cross-functional teams for customer complaint reduction, internal non-conformances, etc.- Facilitating problem-solving meetings and CI Workshops using tools such as DMAIC, A3 methodology, 5-why, LSS, etc. - Responsible for generating and communicating Production KPIs and identifying gaps and opportunities for improvement. Show less - Coordinating customer complaints and internal non-conformance materials for the Seabrook site; - Communicating interested parties and providing necessary information for investigation teams;- Customer support;- Facilitating problem-solving meetings;- Responsible for generating and communicating Quality KPIs;- Evaluating PPAPs / customer specification requests and submitting documents accordingly;- Providing solutions for CAPA and implementing improvement projects;- Internal auditor for the site (under training); Show less

  • Senior Continuous Improvement Engineer

    Jan 2022 - Sept 2022

  • Continuous Improvement Engineer

    Sept 2020 - Feb 2022

  • Quality Engineer

    Feb 2019 - Sept 2020
• 

  Lonza

  Sept 2022 - now

  - Planning, Leading, Driving and Executing business critical and cross-functional improvement projects using Lean Six Sigma with tangible financial benefits, improved process efficiency and customer satisfaction.- Collaborating with project sponsors and site leadership to address major barriers to progress to ensure projects are delivered to plan- Training, Mentoring and Coaching White, Yellow and Green Belts candidates.- Acting as a subject matter expert for the site, coaching employees from shop floor to leadership in the philosophy, methods, tools and techniques of process improvement to increase the capability of the business to respond to problems. Show less

  • Manager, Head of Quality Systems

    Jul 2024 - now

  • Operational Excellence Associate Manager

    Sept 2022 - Jul 2024