Abby Witt

Experience

• 

  Jewel Food Stores

  Jul 2006 - Oct 2012

  Cashier/Service Clerk

  • Accurately and efficiently processed customer transactions while leaving customers with a lasting, positive impression of Jewel-Osco• Advanced from bagger to cashier within first year of employment• Provided oversight of self-service cashier stations• Maintained excellent rapport with frequent customers• Effectively communicated and established working relationships with coworkers• Performed product demonstrations• Served as a resource for training new employees

• 

  American Chartered Bank

  Oct 2012 - Mar 2015

  Senior Teller

  - Transactional duties: cash and loan payment handling, deposit acceptance, and negotiable instrument sales- Coordinated operations: ATM and coin machine balancing, cash drawer audits, and Fed Cash Ordering - Maintained service excellence: trained seven new tellers on bank system usage, bank policies and procedures, and compliance regulations; assembled branch schedules by leveraging transactional volume data

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  American Chartered Bank is now MB Financial

  Mar 2015 - Aug 2016

  - Attained IRA Specialist designation within one year: managed IRA account portfolios for three branches; reduced tax reporting errors by upholding a daily verification process; reported IRA procedures throughout the branch - Spearheaded the branch’s successful launch of GroNOW, the Bank’s company-wide initiative to increase overall deposit growth through a partnership with Haberfeld Associates- Oversaw the coordination and implementation of the branch’s instant issue debit card machine- Represented the Bank at a weekly networking event promoting goodwill; generated new client referrals Show less

  • Retail Banking Associate

    Jun 2015 - Aug 2016

  • Universal Teller

    Mar 2015 - Jun 2015
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  MB Financial Bank

  Aug 2016 - May 2019

  Relationship Banking Specialist II

  - Collaborated with the branch’s Business Banker, Financial Advisor, and Mortgage Specialist to provide exacting, needs-based solutions for prospective and existing clients of diverse portfolio size and requirements- Managed the Bank’s overdraft portfolio within authority guidelines and worked with clients to mitigate risk- Expanded the branch’s business development efforts through prospecting and client site visits - Championed the development of a culture of excellence: leading weekly huddles; effectively communicating operational processes and procedures with teammates; training peers throughout their Bank tenure Show less

• 

  Fifth Third Bank

  May 2019 - Jun 2019

  Personal Banker
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  First American Bank

  Jul 2019 - now

  • Senior Training & Development Specialist, HR Officer

    Jul 2023 - now

  • Training Specialist

    Mar 2020 - Jul 2023

  • Rotational Trainee

    Jul 2019 - Mar 2020