Nicole Baldwin

Experience

• 

  Savco Hospitality

  Jan 2010 - Jan 2014

  Manager

  Head Server Trainer @ Savas Head Server Trainer @ Aventura Lead on events and caterings Manager of Babo Market Responsibilities therein included; • Led the team in daily goal setting and execution• Responsible for researching new products and vendors • Oversaw all accounting procedures• Demonstrated consciousness of labor, food, and product cost• Set the standard for elevated customer service, charged with placating customer issues• Conducted interviews and terminations • Responsible for training new employees and oversaw their continued development• Collaborated on implementing a training program• Acquired in-depth product knowledge• Organized catering events• Developed an extensive knowledge of beer, wine and spirits Show less

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  Cafe Felix

  Jan 2014 - Jan 2015

  General Manager

  • Held the position of Hiring Manager• Held the position of Scheduling Manager• Wrote and implemented a standard for all employee policy and procedure• Managed Payroll• Coordinated monthly accountability meetings• Led an effective customer outreach campaign• Oversaw social media outreach• Responsible for nightly audits and accounting • Delivered successful business results• Coordinated and led local catering events• Designed a guide for new hire orientation and training Show less

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  Busch's Fresh Food Market

  Jul 2016 - Mar 2017

  General Manager

  Hired to plan and organize first restaurant venture - JB's Smokehouse. Opened March 2017.