Robert Vial

Experience

• 

  Kroger

  Jul 2015 - Jan 2017

  • Floor Supervisor

    Dec 2015 - Jan 2017

  • Cashier

    Jul 2015 - Dec 2015
• 

  The Clé Group

  Jan 2017 - Jun 2019

  VIP Services & Sales
• 

  Tailored Brands, Inc.

  Sept 2018 - Apr 2024

  • Directly responsible for overseeing individual and group projects identified as core issues by our Senior Vice President, as well as working with internal and outside business partners to develop further relationships.• Identify mission critical issues and assign team members to assist with resolving them, as well as reviewing our online ordering shrink reports and reporting any significant loses and the driving forces behind them. - I was able to identify over $20,000 in lost revenues in one week and shrink the total cost by 53% the following week. Show less

  • Senior Special Projects Coordinator

    Jun 2023 - Apr 2024

  • Formalwear Services Lead

    Dec 2022 - Jun 2023

  • Customer Relations Coach

    Oct 2020 - Dec 2022

  • Customer Relations, Tier Two Services

    Apr 2019 - Oct 2020

  • Customer Relations Specialist

    Sept 2018 - Apr 2019
• 

  The Kennedy Houston

  Jun 2024 - now

  Director of Hospitality