Gurpreet Singh Sidhu

Experience

• 

  Sutherland global services

  Apr 2013 - Jul 2014

  Associate
• 

  ICICI Bank

  May 2015 - Nov 2021

  • Product Manager

    Aug 2015 - Nov 2021

  • Deputy Manager

    May 2015 - Nov 2021
• 

  HDFC Bank

  Dec 2021 - Jun 2022

  Senior Audit Manager
• 

  Axis bank

  Jun 2022 - Sept 2023

  • Product manager

    Jun 2022 - Sept 2023

  • Product manager

    Jun 2022 - Sept 2023
• 

  Suryoday Small Finance Bank Ltd

  Sept 2023 - Jun 2024

  Digital Product Manager

  Responsible for developing offerings on Digital Banking: product strategy, product definition. Launching and commercialization of new products aligned with the Bank's strategic imperatives and communicating the same to Branch/ RM/ Sales channel. - Responsible for project execution while ensuring robust Project & Stakeholder Management. Creating BRDs, Concept notes, Stories, Test cases, participate in RFPs, White paper etc. for products. - Product benchmarking, Process re-engineering, taking initiative in developing products and features which are best in class. - Reviewing the existing products, system stability controls and process to ensure enhancements for better service delivery and reduction of inherent risks in the processes. - Carry out customer and market research to identify customer needs and the current industry landscape. - Take self-initiatives/innovate/define products/journeys that solve for real customer issues alongside delivering innovative and exceptional customer experience. - Implement efficient UX/UI processes by conducting usability study that helps the design team collaborate actively with Journey owners and engineers. - Develop and manage Corporate Mobile Banking App - new features, ORM, increasing usage, maintain updated version on App stores - Ensure adherence to Banks processes and guidelines while execution Show less

• 

  IDFC FIRST Bank

  Jun 2024 - now

  Channel Head