Dave Galgano

Experience

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  Nashoba Valley Ski Area

  Oct 2005 - Mar 2009

  Snowboard Instructor

  - Gained customer service skills by dealing with both customers and students- Managed and supervised distribution of lessons to qualified instructors as senior snowboard instructor- Taught students the proper skills and techniques to learn to snowboard

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  Summer Village at the Pond

  Mar 2007 - Aug 2009

  Head Grounds Crew

  - Supervised general maintenance such as golf cart repair, waste removal, and landscaping - Part time gatekeeper and security guard- Gained customer service skills by answering questions and repairing anything that needs servicing

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  Ocular Therapeutix

  Jan 2009 - Aug 2011

  Assembly Technician

  - Supervised packaging and distribution of medical products- Assisted in the manufacturing process of medical devices and pharmaceuticals- Conducted quality assurance tests on machines and packaging- Maintained inventory of raw materials, supplies, and machine equipment- Engineered experiments including protein manipulation and thin film freezing

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  Ocular Therapeutix, Inc

  May 2012 - Feb 2013

  Marketing Intern

  - Compiled databases of competitive pharmaceutical products- Performed updates to company website and executed monthly Google Analytics reports- evaluated candidates for sales distribution channels - Assisted in development of sales training manual- Updated marketing collateral as necessary and compiled investors packages

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  C-Com Group, Inc.

  May 2013 - Jan 2016

  Serralles USA, Brand Representative

  - New England brand ambassador for DonQ Rum, Caliche Rum, Death's Door Spirits, & Barrow's Intense Ginger Liqueur - Present products to retail stores, bars, & restaurants- Worked with principles to set account goals and negotiate retail space- Organize and oversee both on & off-premise promotions- Work collaboratively with distributor to set and reach market goals- 2015 Serralles USA, Brand Ambassador of the Year recipient

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  Cynosure, Inc.

  Feb 2016 - Aug 2024

  • Support sales teams by providing marketing strategies and materials to enhance offering for future and current Cynosure device providers.• Work cross-functionally with internal and external teams to create new marketing deliverables and to provide a clear marketing direction for our customers.• Support over 300 Cynosure providers in enhancing their customer marketing initiatives by implementing website audits, referral programs, event planning and promotion, Facebook advertising, PPC campaigns and other marketing programs.• Guide customers in implementing marketing programs and collecting data to assess the outcomes of their efforts.• Utilize graphic design, project management, and sales skills to personally design new marketing materials for customers and construct informational and organizational documents to enhance efficiency across internal teams Show less

  • Customer Account Manager

    Jun 2018 - Aug 2024

  • Customer Marketing Specialist

    Feb 2016 - May 2018
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  NeuroSoph

  Aug 2024 - now

  Customer Account and Delivery Manager