H.Y. Chang

Experience

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  University of Missouri - St. Louis

  Sept 2006 - Jun 2007

  Instructional Computing Assistant

  ▸ Answered phone calls. ▸ Maintained classroom reservation schedule. Booked classrooms for different departments.▸ Served students and professors at the help desk. ▸ Maintained classroom utilities and provided rental service.

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  Regional Arts Commission

  Jun 2007 - Dec 2007

  Marketing and Graphic Design Intern

  Regional Arts Commission is a non-profit organization based in St. Louis, Missouri. It helps to develop local art industry via marketing strategies and fundraising events. ✦ Projects▸ Built a fan page on Facebook with the marketing team.▸ Updated all the customer data with Pearl Database within 1 month.✦ Job Description▸ Supported art fairs in St. Louis City. Collected artists' contact information and promote Regional Arts Commission to the public. ▸ Supported exhibitions at Regional Arts Commission's gallery. ▸ Used graphic design software to create posters, logos, letterhead, stickers, etc.▸ Redesigned supervisor's PowerPoint presentations to modern layouts. ▸ Brainstormed marketing projects with supervisors and other interns.. Show less

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  Washington University in St. Louis

  Jan 2008 - May 2009

  Library Student Assistant

  ▸ Acted as a receptionist at the help desk.▸ Returned books to shelves, categorized daily newspapers and magazines.▸ Managed inter-library loans.

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  Unimax Medical Systems Inc

  Jun 2009 - Apr 2010

  Account Manager

  Unimax Medical Systems Inc. is a Taiwanese corporation who is noted for its R&D and manufacturing excellence. Its products are mainly related to laparoscopic tools. ✦ Job Description▸ Contacted UK distributors (Purple Surgical, Femcare-Nikomed). In charge of one-third of Unimax's annual sales volume. ▸ Joined the medical exhibition in Germany (MEDICA in Dusseldorf) in 2009.▸ Communicated production schedule with the factory (Shenzhen, China) and controlled on-time-delivery.▸ Arranged shipments with forwarders, prepared invoices and packing lists.▸ Arranged verification tests with SGS, prepared CE and ISO documents. Show less

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  Cal-Comp Electronics & Communications

  Apr 2010 - Dec 2011

  Account Manager

  Cal-Comp Electronics has factories in Thailand, China, Brazil, and Mexico. It is a listed company and acts as an OEM or ODM partner. ✦ Projects & Achievements ▸ In charge of accounts receivable, accounts payable, seasonal quotation, and purchase price variance (PPV). Regained NT$500,000 loss payment and retrieved US$900,000 PPV.✦ Job Description▸ Contacted the world third-largest Set-top box customer (Technicolor USA, Inc.). Sales volume increased from 2 hundred millions to 4 hundred millions during my incumbency.▸ Discussed forecasts with Technicolor and used Oracle to place orders, controlled on-time-delivery.▸ New business development: Arranged meetings and city tours for customers from Germany, Indian, and Indonesian. Show less

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  Microsoft

  Dec 2011 - Mar 2012

  Sales Coordinator

  Microsoft Advertising-msn Online Services Group delivers customers' advertisements online and provides market insight actively. ✦ Projects & Achievements▸ 2011 Xmas theme advertisement: Successful website exposure for high-end brand customers in Dec. ✦ Job Description▸ Processed advertising orders from Account Executives. ▸ Co-led with graphic designers, news channel team, and marketing team to launch marketing projects.▸ Monitored the cost-per-click budget and the online impression results, provided datasheets and briefed budget suggestions to customers. Show less

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  Dafeng Media Group

  Aug 2012 - Jul 2014

  Executive Assistant To Chief Executive Officer

  Dafeng Media Group is the only listed company in the cable TV industry in Taiwan. It provides cable TV and broadband network for the Tucheng and Banqiao district. ✦ Projects & Achievements▸ 2014 Incentive Tour: In charge of the incentive tour for more than 300 colleagues. Compared quotations from different travel agencies and finalized travel plans with Lion Travel. ▸ 2013 Welfare Committee: Organized an annual sports event internally with other committee members. ✦ Job Description▸ Participated in daily operation meetings with COO/CFO and drafted announcements (e.g. organization changes, purchase decisions, budget updates)▸ Maintained diaries and arranged appointments. ▸ Answered calls, took messages and handled correspondence.▸ Organized and served meetings, produced agendas and took minutes.▸ Made travel arrangements for CEO (e.g. visa application, flight, itinerary, rental car, accommodation) and processed bills.▸ Provided simultaneous translation (English / Mandarin). ▸ Greeted visitors and arranged CEO's private banquets.▸ Purchased and managed CEO's private collections. Show less

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  Edrington

  Aug 2014 - Jan 2019

  Executive Assistant to Taiwan General Manager

  Edrington Taiwan is one of the operating companies under The Edrington Group, which is located in the UK. Edrington Taiwan is responsible for the sales, marketing and distribution of many of the world leading whiskey brands, such as the Macallan, Famous Grouse, Highland Park, Glenrothes, Brugal, etc. ✦ Projects & Achievements▸ 2017 Edrington Achievement Award- ASIA: Runner-up in the category of Giving More (charity).▸ 2018 Sales and Marketing INSPIRE Conference in Vietnam: Acted as a coordinator with Singapore team to hold a two-day meeting for Edrington APAC (around 300 people). ▸ 2016-2017 Salesforce Project: Internally coordinated with sales department and externally communicated with Capgemini Consulting firm. The Salesforce system went live successfully within six months. ▸ 2016 APAC Charity Cycling in Taiwan: In charge of an annual charity cycling event (more than 80 riders), raised more than NTD$3,000,000 for Kaohsiung Autism Foundation from worldwide. Riders were volunteers from Edrington UK, Edrington APAC, and other charity foundations. ✦ Job Description▸ Held APAC meetings in Taiwan, arranged CEO & regional directors’ visits, planned incentive trips (in Scotland) for key stakeholders.▸ Contacted Cola Tour to arrange business flights. Monitored travel budget and logistic fees. ▸ Maintained Sales Automation System and provided sales reports with the use of Salesforce, Hyperion, Access, and SAP systems.▸ Acted as a Chairperson of the Welfare Committee, in charge of committee affairs and purchasing seasonal gifts. ▸ Acted as a charity project coordinator, in charge of all the charity events and donations. ▸ Maintained GM's calendar and handled confidential requests. Proofread and consolidated files. ▸ Participated in Edrington's marketing events (e.g., new product launch) and supported VIP banquets. ▸ Organized itinerary for colleagues from UK and APAC (agenda, limo, restaurant reservation, accommodation, market visits, and city tour). Show less

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  Google

  Jan 2019 - now

  ✦ Projects & Achievements▸ Mentor and lead to other L3 & 4 Administrative Business Partners.▸ 2024 APAC Aspire Penal Talk to 200+ ABP Community members.▸ 2024 DSPG Tech Talk Core team, collaborate with Chief of Staff and PgMs to hold monthly talks to 7000+ members. ▸ 2024 On-site and off-site team building & Taiwan site TechEng initiatives. ▸ 2023-2024 TPKE office opening lab tours, space planning, and Operational Committee representative. ▸ 2023 Pixel Summer and Fall Launch, Lunar New Year Party, 3000+ people.▸ 2022-2024 DSPA Global E/ABP Well-being Committee core team member (quarterly Newsletter and Bubbler Paring program lead). Show less Administrative Business Partners at Google adept at leading and managing a variety of simultaneous projects, which requires the particular talent of being able to communicate effectively with all levels of the organization.✦ Projects & Achievements▸ 2021-2022 Pixel Hardware Taiwan Well-being Committee lead, improved the well-being satisfaction for 800+ members.▸ 2021-2023 Global Tech Talk: Technical knowledge sharing platform and talks for the global hardware community, 3,500+ people. ▸ 2020-2022 APAC Administrative Business Partner Community: Acted as a training program lead, a mentor, an on-boarding trainer, a certified interviewer, a Women@Pixel Pillar lead, and a Women@Google event owner. ▸ 2020-2022 Business Trips: Built up a COVID-19 travel SOP and strategized the business plans for exec's trips. ▸ 2020-2023 Recruitment: Interviewed APAC candidates with two successful hire. ▸ 2020-2023 APAC Training Program & Global Wellbeing Program Lead.▸ 2019-2023 Google office relocation project: Acted as an operational committee member to collaborate internally with the cross-departmental representatives and externally with the interior design team. ▸ 2019-2023 On-site and off-site team building and product launch events: Enhanced team morale for teams ranging from 30 people to 2,000 people. ▸ 2019-2023 Year End Party: Led a core team to deliver site-wide parties for 2,000+ people.▸ 2019-2023 Internal communications: Held exec's Town Hall/ All Hands, re-org communications, policy announcements, workstream standards. ✦ Job Description▸ Strategically supported senior directors/VPs. ▸ Led programs, trainings, committees, and interviews. ▸ Executed administrative tasks such as managing calendars, booking travel, and filing expenses.▸ Took initiative to improve processes and procedures via collaborating with facilities, security, finance, HR, and comms teams. ▸ Organized small to large events and prepared seasonal swags to enhance team morale. Show less

  • Executive Business Partner

    Oct 2022 - now

  • Administrative Business Partner

    Jan 2019 - Oct 2022