Jawad Marji

Experience

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  Optimiza

  Jul 2006 - Jan 2012

  Senior Technical Support Engineer

  -Monitoring and maintaining the computer systems and networks within an organisation in a technical support role-Installing and configuring computer systems, diagnosing hardware/software faults and solving technical problems, either over the phone or face to face.-Working with customers/employees to identify computer problems and advising on the solution- Logging and keeping records of customer/employee queries-Analysing call logs so you can spot common trends and underlying problems-Updating self-help documents so customers/employees can try to fix problems themselves-Working with field engineers to visit customers/employees if the problem is more serious-Testing and fixing faulty equipment Show less

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  GCE

  Mar 2013 - Jan 2017

  System Administrator

  -Windows Server 2003, 2008, 2012 and 2016 installation, deployments, administration.-Windows Server 2008 & 2012 Hyper-V virtualization configuration for servers. -Installed and configured Exchange 2010 & 2013.-VMware Esxi 4X, 5x installation, deployment, administration. -VMware Vcenter installation, deployment, administration.-Backup Exec installation, administration.-Kaspersky installation, deployments, administration.

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  Housing Bank for Trade and Finance

  Jan 2017 - Jan 2023

  System Administrator

  -Windows Server 2003, 2008, 2012 and 2016 installation, deployments, administration.-Windows Server 2008 & 2012 Hyper-V virtualization configuration for servers. -Installed and configured Exchange 2010 & 2013.-Hyper-V management and troubleshooting.-Microsoft BitLocker Administration and Monitoring.-Microsoft System Center Configuration Manager(SCCM) installation, deployments, administration.

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  Cairo Amman Bank

  Jan 2023 - now

  Senior System Administrator Specialist