Kalie Wray

Experience

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  Togo's Eateries, LLC

  Jan 2011 - Jan 2013

  Crew Member/Shift Lead

  Promoted to shift leader position in a fast-paced food service environment. Acted as the catering coordinator. Counted, organized, and balanced the cash drawer and addressed any discrepancies. Organized and assisted in cleaning at regularly scheduled intervals to ensure adherence to health safety and sanitation guidelines. Assisted management in conducting training for new crew members with positive reinforcement and encouraging coaching. Provided exemplary customer service when greeting, serving, and receiving customer feedback. Show less

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  JLM Properties, Inc.

  Jan 2012 - Jan 2016

  Trasaction Coordinator

  Acted as a liaison between listing and buyer’s agents, escrow lender and Title Company to coordinate closing activities in a timely basis. Monitored and reported all new pending and closing activities to management. Ensured all documents and data entry were completed in accordance with DRE standards. Maintained excellent customer and client relations both internally and externally.

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  CENTURY 21®

  Jan 2015 - Jan 2019

  Licensed Real Estate Salesperson

  Advised and informed prospective home buyers and sellers on current market activities/condition and the negotiation process of real estate transactions. Utilized database analysis to prepare comparative market analysis reports evaluating market prices and conditions. Coordinated sales process from contract negotiations to the execution of services such as inspections, repairs, financing, and title services. Reviewed and executed confidential documents, contracts and disclosures

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  Channel Islands Sportfishing

  May 2015 - Feb 2021

  Office Administrator & Customer Service Representative

  Performed administrative duties within a busy office and recreational service environment. Executed a variety of clerical work involving standardized forms, spreadsheets, reports, and all required day-to-day office procedures. Identified areas for improvement in organizational office policies and business processes and delivered strategic modifications. Accurately and efficiently managed physical retail and office inventory processes, designed and implemented in-store displays and installed advertising signs to maximize customer traffic and retention. Guaranteed positive customer experiences through a variety of correspondence scheduling reservations, handling billing, and managing customer inquiries via phone, email, and social media. Maintained multiple online social networking platforms, large database of customer records, and data entry. Handled scheduling, calendars, and contractual agreements for twelve individual sportfishing operations. Promoted to the charter coordinator planning private events and excursions for clientele. Show less

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  Freedom Boat Club of Channel Islands

  Feb 2021 - Sept 2021

  Club Manager

  Accomplished company objectives by managing staff; planning and evaluating club activities. Coordinated special events and hosted club tours for prospective members. Maintained staff by recruiting, selecting, orienting, and training employees. Established strategic growth by gathering pertinent business, financial, service, and operations information. Handled membership billing and executed monthly fuel consumption audits. Scheduled the voyages and monitored the necessary repairs and maintenance of a fleet of ten recreational vessels. Spearheaded company expansion to a second location within first five months of employment. Show less

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  National Disaster Search Dog Foundation

  Aug 2021 - now

  Promoted from Office Manager to Administration & Volunteer Manager after second year of employment. In this role I am responsible for recruiting, onboarding, and managing volunteers. Assisting Human Resources and Finance by onboarding employees, administering benefits, managing worker’s compensation claims, fostering employee engagement, paying bills, preparing monthly reconciliations, and making deposits. Managing the ongoing training of staff and volunteers and serving as the lead event planner. Tasked with general record keeping and administrative support for the organization. Show less

  • Administration & Volunteer Manager

    Dec 2023 - now

  • Office Manager

    Aug 2021 - Dec 2023