Daria Kovalchuk

Experience

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  SurePlan Financial

  Oct 2016 - Jul 2021

  Daily Operations ManagementCompany-wide project managementImplementation of task management program through AsanaContinuous improvement and process re-engineering OKR framework implementation and managementRevenue growth from the existing customer baseRecruitment and induction framework setupProjects completed:• Net profit margin increase of 23% • Mortgage commission revenue increase by 79% • Overdue AR decreased from 22% to 7% • Product development for a new program generating a 13% increase in revenue • Reduction of the product delivery time by 80% OKR framework Show less

  • Operations Manager

    Oct 2017 - Jul 2021

  • Client Services Manager

    Oct 2016 - Oct 2017
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  Teletrac Navman

  Jul 2021 - now

  Leading and facilitating Kaizen events for critical business initiatives in ANZ and globallyCoaching and consulting global and regional executive teams on business improvement tools to drive efficiencyPromoting a business system culture of lean and growth mindset across Teletrac NavmanProjects completed:Reduction in provisioning cycle time in AU through the Kaizen frameworkDeployment of an automated order submission tool for the dealer network in AU through Salesforce and Conga Development of a cross-functional dealer onboarding program in AUAdoption of the Lean Daily Management System principles to the team stand-ups in SaaSFacilitation of global Voice of the Customer projects to identify the drivers for product development strategy and platform migrations Show less

  • Field Services Manager - ANZ

    Dec 2024 - now

  • Continuous Improvement Manager

    Jul 2021 - Dec 2024