
Tara Flores
Lead Office Assistant

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About me
Results-Driven Direct Sales Professional | Driving Revenue Growth Through Cultivating Meaningful Client Relationships
Education

Azusa Pacific University
-Master of Science College Counseling and Student Development
Azusa Pacific University
-BA SociologyActivities and Societies: - New Student Orientation Team Leader - Studied abroad in South Africa
Experience

Azusa Pacific University, Graduate Center
May 2008 - Aug 2010Lead Office AssistantThis is where I got my start in Higher Education! Served in an administrative role in Graduate Admissions and the Office of the Graduate Registrar. It was here that I first interacted with prospective students, assisted in enrollment phone calls, processed students orders, and participated on the commencement planning committee. It was in this role that I learned the the behind-the-scenes aspects of working at a university and decided to pursue my masters degree in higher education!

Starbucks
Aug 2010 - Sept 2011Shift SupervisorThis position supported my transition from undergraduate to graduate school. I learned and was able to put in to implement best practices for customer service. The strategies I learned here would carry over with me as I began serving students to the best of my abilities.- Directed partners in daily store activity in order to ensure the highest level of customer service- Increased customer satisfaction report score by 20% during my shift hours

Azusa Pacific University, Mexico Outreach
Aug 2010 - Dec 2010Graduate InternWorked with six undergraduate student leaders to implement a training curriculum that would prepare students for service trips to Ensenda, Mexico

Cal State Fullerton Career Center
Jan 2012 - Jun 2012Career Counseling InternAs a counseling intern at Cal Sate Fullerton, I discovered my passion for helping students to develop their personal and professional identities!- Provided front line walk-in career counseling services to a diverse student body- Applied basic counseling skills, techniques, and career development theory in a practical setting- Planned and facilitated career related workshops in order for students to gain focused instruction on topics such as cover letters, resumes, graduate school, and the job search process- Partnered with various campus organizations and offices to provide individualized career development services to specific student populations Show less

Azusa Pacific University
Nov 2012 - May 2016In this position, I was able to support to the graduate students and faculty in the Master's of Science, College Counseling and Student Development (CCSD) program within the Department of Higher Education at Azusa Pacific University.- Developed and coordinated program events, including Orientation, Retreat, Job Search Saturday, Professional Development Day, Cohort Sponsored Events, Speaker Series, and Hooding Dinner- Maintained close relationships with local area in order to ensure the placement of up to 90 graduate students in assistantship positions each year- Coordinated on-campus internship placement event for each cohort, which resulted in the placement of over 90% of incoming students in internship positions- Hosted up to 100 regional professionals on-campus annually to provide our students with professional development. Students had the opportunity to practice and receive feedback on their networking and interviewing skills- Developed and maintained job posting website for internships, part-time, and full-time opportunities- Implemented CCSD Student Advisory Committee to assist in planning, organizing, and implementing events, workshops, networking lunches, and speaker series Show less - Coordinated the processing of official transcript orders for all current graduate students and alumni, in compliance with FERPA guidelines and regulations- Developed communication that included directed emails, mailings, and phone call campaigns in order to relay important information regarding graduation, deadlines, and enrollment activity to students, faculty, and staff in a timely manner- Developed and maintained handbook for supervision of student staff based on best practices- Cross-checked data records to ensure the accuracy of academic records for 400+ transcripts per month Show less
Master's Program Coordinator - Department of Higher Education
Dec 2013 - May 2016Graduate Transcripts and Communications Coordinator
Jun 2012 - Dec 2013Instructor: CSA 573
Nov 2012 - Feb 2013

The A. Gary Anderson Graduate School of Management, University of California Riverside
May 2016 - Mar 2017- In collaboration with Career Development Center colleagues, design curriculum and syllabus for MGT 402: Business Career Professional Development- Using a variety of teaching methods, engage 60+ graduate MBA students in their career development process- Utilize technology in and out of the classroom to enhance student learning- Maintain weekly grading in order to track student progress toward completion of course, and provide individualized attention to those who are falling behind Show less My role in the Career Development Center is to manage the employer relations functions along with developing, planning, organizing, and coordinating activities of the Career Development Center.- Focus on student engagement; strategize and implement ways to draw more students in as active participants with the Career Development Center and all we have to offer- Provide one-on-one career counseling and job search coaching for graduate business students- Develop and oversee social media and communications campaign to engage our students and constituents - Design and implement the Career Development Center Student Advisory Council - Perform employer research regarding internship and employment opportunities- Ensure our students are outstanding, qualified, polished applicants for employers. This is done through one-on-one advising, mock interviews, resume and cover letter reviews, workshop facilitation, small group counseling, hosting networking socials, promoting job fairs, inviting employers to campus for meet-and-greet events, etc. Show less
Instructor: MGT 402
Jan 2017 - Mar 2017Career Counselor and Manager of Employer Relations
May 2016 - Mar 2017

Citrus College
Apr 2017 - Mar 2018Career Pathways Specialist - Career Education Programs
Oct 2017 - Mar 2018Adjunct Counselor & Instructor - Counseling
Mar 2017 - Mar 2018Instructor - COUN 159: On Course to Success
Jun 2017 - Aug 2017Instructor: COUN 160 - Strategies for College Success
Apr 2017 - Jun 2017

ASU Department of Psychology
Mar 2018 - Mar 2020Academic Success CoordinatorCoordinated the Psychology Internship Program from conception to completion, including marketing the program, networking with local business to create a variety of internship sites, maintaining positive relationships with host organizations, and facilitating the training of interns on professionalism in the workplaceOrganized events each semester to promote career readiness, for example, Internship and Career Fairs, CareerTalk Series, Career Services Drop-In Hours, and other career development workshopsOversaw the hiring, training, and supervision of the Undergraduate Psychology Advising Intern Show less

Independent
Jan 2020 - nowNetwork MarketerBuild and manage a network marketing business, utilizing effective sales techniques, relationship building, and marketing strategiesLeverage social media platforms and online marketing techniques to generate leads, expand the customer base, and drive salesDeveloped and nurtured strong relationships with customers, providing ongoing support, product training, and motivation to maximize their results and promote customer retentionProvide training and mentorship to team members, fostering their professional growth and success Show less

Burn Bootcamp
May 2023 - Sept 2023Burn AmbassadorPromote and sell gym memberships to prospective clients, showcasing the value and benefits of joining the gymProactively identify opportunities to upsell additional services or products, such as longer-term memberships or retail products, to enhance the customer experience and generate revenueEffectively resolve customer concerns and complaints in a professional and courteous manner, striving to achieve customer satisfactionMultitask a variety of duties while maintaining attention to detail and meeting deadlines in a fast-paced environmentHandle reception duties, including greeting guests, answering inquiries, selling products, and providing accurate information about gym facilities, services, and membership optionsCollaborate with colleagues to ensure smooth operations and deliver a cohesive and positive experience for gym members Show less
Licenses & Certifications

Strengths Based Approaches to Higher Education Leadership and Student Success
Noel Strenghts AcademyApr 2016
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