Apryl Jefferson

Experience

• 

  Volt

  Jul 2012 - Sept 2014

  Billing Rep

  Run tonnage reportsProvide customers with delivery and service tickets Bill service tickets to customersFiling

• 

  Underwriters Labortories Inc

  Nov 2014 - Feb 2015

  Billing Representative

  Make changes on invoices per client request• Re-bill customer when a change in fees, materials, etc are changed.• Cancel invoices as per customer or intercompany request

• 

  GES USA, Inc.

  Feb 2015 - Jan 2016

  Billing Coordinator

  InvoicingRunning aging reportsCollectionsAccount Analysis

• 

  Robert Half

  Feb 2016 - May 2018

  Billing Specialist

  Process credit card payments, cash applications, Bad Debt Write Off, uploading invoices to customer portals,process credits

• 

  SMS Assist, L.L.C.

  Sept 2018 - Apr 2020

  Billing Specialist

  Review invoices for accuracy prior to submissionReview invoice discrepancies per standard procedures to resolve or to escalate to theTeam Lead for resolutionSubmit billing invoices thru the company custom softwareMay provide backup support with receiving and resolving Affiliate calls regardingservices and billing expectationsMaintain client confidence and protect operations by keeping information confidentialContribute to team efforts by accomplishing related tasks achieving timely, efficient andaccurate results Show less

• 

  Briggs Industrial Solutions

  Dec 2020 - Jan 2022

  Maintenance Billing Analyst

  Responsible for the accurate, timely and high volume input of monthly maintenance invoicing into multiple company business systems and reconciling monthly payments and reports for units covered under contract.Create, monitor and cancel monthly maintenance contracts utilizing the company business systemsManage customer accounts, to include recording and tracking payments for units covered under maintenance contractsPartner with customers (internal and external) to resolve billing disputes, provide updates, and train on billing requirements; ensure maintenance paperwork is accurate and timelyResearch, analyze and resolve billing discrepancies via the most effective processMaintain accurate records of maintenance contracts to publish on company business systemsCreate and implement policies and procedures for standardizing, automating and improving monthly maintenance practicesPrepare and organize reporting metrics such as key performance indicators, maintenance billing by location, expense per unit review, etc.Partner with IT for reporting reconciliation and tracking monthly maintenance revenue and expensesPerform other duties as assigned Show less

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  Ulterra Drilling Technologies L.P.

  Jan 2022 - now

  • Billing Supervisor

    Mar 2023 - now

  • Billing Lead

    Jan 2022 - Mar 2023