Jothi Ramalingam D

Experience

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  Airtel

  Feb 2002 - Jun 2008

  Senior Engineer

  • Project handled to complete the New and expansion sites.• Coordinating with site engineers and handling the issues & faults• Supervision of the Installation, Testing and Commissioning of SDH,DWDM Equipments • Responsible for End-End Service delivery of Ethernet over SDH -Provisioning and Troubleshooting Fast Ethernet and Gigabit Ethernet on both Layer 1 and Layer 2, point to point and point to multi-point fashion.• Configuration of Metro Ethernet Circuits, EosWAN and LAN ports as tagged and untagged fashions.• Effectively coordinated with various Network Management Systems (NMS) vendors like Electronic Corporation of Israel (ECI)• Managed the tasks pertaining to analysing and providing the solution in case of SDH related faults like E1/E3/DS3, STM levels, etc.• Drove the process of planning, provisioning and testing of bandwidth for data and voice customers on its Optic Fibre Backbone and ILD links.• Demonstrated excellence in managing following tasks:o Quality checking of provisioned circuit before handing over to the customer.o Troubleshooting of customer complaints in E1, E3 /DS3, STM1 levels circuits.o Managing escalations to vendors for technical bugs and follow-ups until the problem fixed.• Honour of being awarded with Team Contribution Award consecutively in second quarter of 2009.• Holds the distinction of receiving Bravo Award for exemplary contributions made in 1st quarter of 2010.• Successfully completed four 'Yellow Belt' Projects to Standardize Inventory Management and implementation of Network in the METASOLV Database. Show less

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  Tata Communications Transformation Services (TCTS)

  Jun 2008 - Oct 2019

  Assistant Manager

  - Accountable for delivering complex projects and programs that span across various technology areas and geographies.- Negotiating SLA’s (Service Level Agreements) with clients/vendors and ensuring its compliance with regard to project progress and completion within specified and delivery within schedule - Heading IT Operations / Infrastructure comprising of globally spread locations; monitoring, analyzing, tuning, and implementing necessary changes in resource utilization as per business priorities.- Establishing relationship with various internal / external stakeholders to garner support required for the projects; keeping a close track of the developments in the field telecomand IT infrastructure and updating the top management about the developments and other changes in the industry.- Determines, monitors, and reviews all project economics to include costs, operational budgets, staffing requirements, resources, and risk. - Leads the project team in determining client requirements and translating requirements into operational plans. - Plans, schedules, monitors and reports on activities related to the project. - Successfully completed consulting assignment for National Grid Saudi Arabia worked as SME for transmission domain. Providing support to complete the Process, Tools & Operation for NG SA.- Undertakes status review meetings among project team members and clients. - Establishes appropriate metrics for measuring key project criteria. - Analyses project progress/costs and facilitate the development of recommended alternatives. - Creates communication plans, ensuring that appropriate information is exchanged among key stakeholders.- Accountable for delivering complex projects and programs that span across various technology areas and geographies- Resource planning based on the productivity forecast and Motivate and encourage the team during hard times Delivering the project based on WBS and update/monitor changes through change control board Show less