
Natasha A.
Sales and Marketing Officer

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About me
Customer Support Supervisor & Creative Content Team Leader
Education

Xavier University - Ateneo de Cagayan
2015 - 2019Bachelor's degree Business Administration Major in Business Economics 3.56Second Honor on the Dean’s List – QPI: 3.56 | Took part in the Alliance of Business Economics Students from 2017 to 2019, and collaborated on a general assembly for the organization, as well as spearheading the School of Business and Management’s Eagles Cup 2017.
Experience

Golden Bria Holdings Inc.
Jan 2020 - May 2020Sales and Marketing Officer- Marketed and successfully sold more than thirty lots with varying specifications and prices ranging from a hundred thousand to three hundred thousand pesos per lot.- Led multiple product knowledge seminars for salespersons and realtors, as well as incentivized activities to keep them engaged in the company's motions.- Facilitated CDO-wide operations of brand-awareness campaigns which also assisted salespersons on lead generation.- Spearheaded digital marketing and sales through content making (through the use of Canva and Adobe Photoshop) and paid advertisements on social media platforms. Show less

Vista Land and Lifescapes, Inc.
Nov 2020 - Feb 2021Marketing Associate- Successfully closed a multimillion-peso sale between the company and a client.- Exceeded the quota for public real estate listings from various websites such as but not limited to: Lamudi, DotProperty, Property24, Signet Properties, and Philippines Properties. - Organized and maintained the constant flow of communication between the company, licensed real estate brokers/salespersons, and clients.- Addressed and resolved client concerns and irate clients promptly, both online and personally.- Collaborated with third-party companies and organizations (Primeline Advertising and Cleanfix Services, to name a few) for corporate events and traditional promotional materials. - Acquired additional knowledge in lead-generating activities such as: email marketing, social media/digital marketing, and content marketing. Show less

FunEx
Jul 2021 - nowCustomer Support Supervisor & Creative Content Team Leader- Effectively and efficiently solved customer problems via phone call and chat, ensuring high satisfaction and quick resolutions.- Proficiently managed and maintained website landing pages, ensuring the quality of product and content verbiage through the use of basic HTML coding.- Spearheaded publication and search engine optimization (SEO) of over 260 creative content articles, as well as organized communication and streamlining operations for a team of five (5) employees on article output. - Addressed challenges associated with API’s and the prompt manual processing of orders, ensuring seamless operations and utmost customer satisfaction.- Assisted the Finance and Accounting Team by processing approved partial and full refunds via the Braintree payment platform. Show less
Licenses & Certifications
- View certificate
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C2 PROFICIENT
EF Standard English Test (EF SET)Dec 2023
Honors & Awards
- Awarded to Natasha A.Second Honor on the Dean's List School of Business and Management Mar 2019 QPI: 3.56
Languages
- enEnglish
- fiFilipino
- ceCebuano
- chChinese
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