Aqsa Anwar

Experience

• 

  CVSarkar

  Aug 2019 - Jul 2020

  Talent acqusation specialist/ Support Manager

  Responsible for meeting with clients, educating them about our services, and guiding them to make the best decisions. You'll also play a key part in generating new business by identifying opportunities for potential sales. Acknowledging and resolving customer complaints. Keeping records of customer interactions, transactions, Comments and complaints. "Also AS a Support Manager" I am responsible for handling the most important client in a company. I am the lead point of contact for allKey clients’ matters. Anticipate the client's needs work within the company to ensure the deadline for clients are met and help the client succeed.• Manage the inside sales representatives team• Set and track sales targets for your team• Suggest and implement improvements in the sales administration process• Coordinate department projects to meet deadlines• Report on sales metrics and suggest improvements• Prepare monthly, quarterly and annual sales forecasts• Use customer feedback to generate ideas about new features or products• Research and discover methods to increase customer engagement• Ensure sales, finance and legal policies and procedures are met• Build an open-communication environment for your team• Liaise with Marketing and Product Development departments to ensure brand consistency and increase sales• Proven work experience as an Inside sales manager• Hands-on experience with CRM software and MS Excel• In-depth understanding of the sales administration process• Excellent interpersonal and team management skills• Strong analytical and organizational skills• Numerical abilities and problem-solving attitude Show less

• 

  Australian Concept Infertility Medical Centre

  Aug 2020 - Aug 2021

  Customer Relationship Management Manager

  • Responsible to co-ordinate all issues with management.• Building and maintaining profitable relationships with key customers.• Overseeing the relationship with customers handled by your team.• Resolving customer complaints quickly and efficiently.• Conducting business reviews using CRM programs.• Knowing your competition and strategizing accordingly.• Meeting with managers in the organization to plan strategically.• Maintain a positive attitude focused on customer satisfaction Show less

• 

  Kamayi

  Aug 2021 - now

  Providing encouragement to team members, including communicating team goals and identifying areas for new training or skill checkso Assists management with hiring processes and new team member trainingDevelop and maintain long standing and strategic relationship with clients to ensure best services through which maximize business opportunities.o Answers team member questions, helps with team member problems and team member work for quality and guideline complianceo Conducts team meetings to update members on best practices and continuing Expectationso Work to develop best practices to streamline job order management processes and Increase resumes submittal and placement rateso Coach, motivate and direct team to achieve desired resultso Work in collaboration with Sales team to pass on any warm contacts that are receptive to our services as leads Sales to cultivate the relationship further.o Supporting and leading offshore team hiring and managing employment terms..o Extensive experience with high-volume recruiting responsibilities within start-ups and corporate environments. o Liaising with customer regarding human resource requirements and assure target achievements in a timely mannero Monitoring customer’s feedback regarding employee’s performance and making sure that the deadlines are being met.o Attending customer meetings for HR process developmento Develop and maintain excellent working relationships with key clientso Increasing marketplace awareness, utilizing a well-structured and organized approacho Generating qualified candidates through cost-effective efforts (i.e., alternative sourcing). o Utilizing a resume database for sourcing and tracking of all candidates. o Processing newly hired employees; ensuring information updated in personnel systemo High level of proficiency with Internet navigation and online recruiting technology/tools such as LinkedIn Show less • Plan and conduct end-to-end recruitment and selection processes (job posts, screening, pre-employment tests, interviews, etc.)• Conducting interviews and sorting through applicants to fill open positions.• Assessing applicants' knowledge, skills, and experience to best suit open positions• Identify prospective candidates using a variety of channels• Interview candidates combining various methods (e.g. structured interviews, technical assessments, and behavioral questions)• Handling whole recruitment cycle of Technical positions• Expert in negotiating Rates/Salary.• Understand the required positions and bring the best talent forward. Show less

  • Talent Acquisition Manager (Classic & Project Services)

    Aug 2022 - now

  • Senior Talent Acquisition Specialist

    Aug 2021 - Sept 2022