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Karine Mangeant

Karine Mangeant

B2B Consultant - Implementation Manager / ICT Partners and Solution Business

Followers of Karine Mangeant791 followers
location of Karine MangeantLausanne, Vaud, Switzerland

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  • Timeline

  • About me

    B2B Consultant / ICT Partners and Solution Business Specialist

  • Education

    • FFA - Fédération Française Aéronautique

      -
      In cursus - Light Aircarft Pilote Licence (LAPL) Civil aviation

      Activities and Societies: Commitee Member , Trainee pilot - Aéro-club Pontarlier ( 25 - Doubs, France)

    • Swisscom (Suisse) SA

      2012 - 2012
      Certificate in B2B ICT Networks Information and Communications Technology

      Lausanne, Switzerland

    • Lycée d'Altitude Briançon

      1995 - 1996
      Baccalauréat Scientifique, Sciences et vie de la terre Biological and Physical Sciences

      Lycée Ste Ursule, Tours, Indre-et-Loire, France Lycée d'Altitude Briançon, Hautes-Alpes, France

  • Experience

    • Swisscom Business

      Jul 2016 - now
      B2B Consultant - Implementation Manager / ICT Partners and Solution Business

      Partner Management: Accompanying and nurturing resellers (ICT Partners) within the B2B product portfolio.Implementation Manager: Overseeing end-to-end implementation of Full Service Solution, specializing in PBX Managed Solutions.Demonstrated ability to ensure exceptional partner experience and contribute to the overall satisfaction of Swisscom resellers and customers.Strong relationship-building and communication skills to effectively support and guide partners.Project management expertise with a focus on coordinating and delivering successful solutions.Proactive approach to actively listening to partners, addressing their concerns, and continuously improving processes.Prioritization of partner and customer satisfaction through exceptional service and support.Multitasking capabilities to efficiently manage multiple projects simultaneously.Continuous learning and adaptability to stay updated with the latest industry trends and technology advancements. Show less

  • Licenses & Certifications

    • ChatGPT for Project Management: Execution, Tracking, Success

      Coursera Course Certificates
      Nov 2024
      View certificate certificate

    • L'IA pour tous_AI for everyone

      Coursera Course Certificates
      Nov 2024
      View certificate certificate

  • Honors & Awards

    • Awarded to Karine Mangeant
      Club of Fame 2015 Swisscom (Suisse) SA - Swisscom B2B Jun 2015 The Club of Fame's primary objective is to express gratitude for outstanding performance and unwavering dedication while also encouraging continued excellence. Only the top 10 most efficient employees, out of thousands, who are involved in sales and direct customer interaction, are invited to join the Club of Fame.The selection criteria for joining the Club of Fame are centered around individual goal achievement, efficiency in customer relations, teamwork, and collaboration between our… Show more The Club of Fame's primary objective is to express gratitude for outstanding performance and unwavering dedication while also encouraging continued excellence. Only the top 10 most efficient employees, out of thousands, who are involved in sales and direct customer interaction, are invited to join the Club of Fame.The selection criteria for joining the Club of Fame are centered around individual goal achievement, efficiency in customer relations, teamwork, and collaboration between our B2B departments and ICT partners. Show less
    • Awarded to Karine Mangeant
      Swisscom Own Channels Challenge Swisscom (Suisse) SA - Swisscom B2C Apr 2011 This challenge (won twice), aims to express gratitude for the outstanding sales team performance at the Swisscom Shop in Yverdon-les-Bains .

  • Volunteer Experience

    • Comitee Member - Event Coordinator - Volunteer Management

      Issued by Aéro-Club Pontarlier on Mar 2022
      Aéro-Club PontarlierAssociated with Karine Mangeant