Experience

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  Heycalibre

  May 2020 - Jul 2020

  Business consultant

  • Promotion of products on various digital platforms.• Generation of Leads through events and converting it to sales.

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  The federal bank limited

  Sept 2021 - May 2022

  Officer

  • Directed branch operations, managing CASA deposits and achieving a 90% reduction in branch compliance comments.• Implemented an efficient file system structure, streamlining communication and enhancing operational performance.• Boosted CASA deposits by 16% through business development and strategic initiatives.• Maintained over a 95% First Time Right compliance rate, consistently exceeding performance benchmarks.

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  Dhruv research

  Mar 2023 - now

  Senior associate, founder's office

  Political Research & Exit Polls: Led and contributed to quantitative and qualitative political research projects, including exit polls in Maharashtra and Delhi.Non-Political Research: Conducted in-depth research on diverse topics, including the Impact of the Delhi Water Crisis on Elections, Impact of Adani’s Indictment, Awareness about Myopia, and a field survey for GAIMS Hospital in Bhuj.Business Process Management: Developed and optimized SOPs for key processes such as Data Cleaning, SLA Compliance Escalations, and Program Management Setup, leading to improved efficiency and workflow standardization.Business Development & Client Engagement: Assisted in client proposals, pitch decks, and client-facing reports, contributing to successful project acquisitions and stakeholder engagement.Survey & Project Execution: Managed end-to-end execution of large-scale online and field surveys, ensuring high-quality data collection and actionable insights.Process Automation: Streamlined operations by automating certificate creation, data cleaning, compliance tracking, operational escalations, and daily client updates, improving efficiency and accuracy. Show less