
Timeline
About me
Empathetic HR Champion | Employee Relations | Analytics & Insights
Education

Southern new hampshire university
-Master of science (ms)
Experience

Toyota motor north america, inc.
Nov 2007 - Aug 2012Collaborate with Production Engineering department executives to develop structure for skills assessment and inventory to identify division, department and individual training needs and support the development and delivery of needed training. -Identified gap in effectiveness of division training program and developed strategy for enhancing division program and addressing division and employee training needs utilizing general feedback, morale survey results, forecasted workload to manpower ratio and expanding areas of work.*Resigned from position to support spouse's job relocation, complete masters program and raise family.* Show less
Specialist, Training & Development
Mar 2012 - Aug 2012Training & Development Coordinator
Apr 2010 - Mar 2012Puchasing Assistant
Nov 2007 - Apr 2010

Self
Aug 2012 - May 2017Continuing education/ stay at home parentRelocated to Virginia in June 2014 to support spouse's career advancement.-Began HRCI certification study to obtain PHR and re-enter the professional workforce.-Active member of the Peninsula Chapter of SHRM (PenSHRM).Relocated to California in August 2012 to support spouse's career advancement. -Completed graduate degree in Organizational Leadership and graduate certificate in Human Resource Management through Southern New Hampshire University.-Active member and volunteer of the Northern California Human Resource Association (NCHRA). Show less

Smithfield foods
May 2017 - Feb 2018Talent acquisition (contract)Full cycle recruiting for corporate level positions.Contract position.-Establish a positive working relationship with hiring managers to understand position role, requirements and ideal candidate.-Create an exceptional candidate experience by providing an open path of communication, keeping them engaged throughout the process and timely follow up.-Assist corporate human resource managers in determining appropriate salary recommendations.

Virginia premier
Mar 2018 - Apr 2020Manage human resource operations for satellite office. HR policies and procedures, compliance and employee relations. Supervise operations specialist.-Manage the development and annual review of department policies and procedures.-Partner with vice president and legal counsel to review changes and ensure policy updates are aligned and in compliance with current laws.-Present and justify policy changes to Policy Committee, comprised of the corporate compliance officer and executive leadership of each functional area of the organization.-Encourage a performance management culture within satellite office. Provide guidance and counseling to employees and management to promote an inclusive and collaborative environment. -Manage employee relations and provide exceptional service with timely follow up to employee questions, concerns and issue resolution.-Conduct investigations and formulate recommendations on next step resolutions or appropriate level of disciplinary action. -Manage the activities of HR service desk with research and issue resolution and policy clarification. -Supervise and foster development of HR operations specialist.-Manage company WFH program approvals and adherence to program policy, procedures and guidelines. Show less HR operations, research and resolution and full cycle recruitment for satellite location.-Aid internal and external customers with HR-related inquiries. Work closely with HR functional areas to escalate and resolve employee issues.-Monitor agent call logs for performance in average handle time and first call resolution.-Report on weekly calls and emails by HR function to identify trends and prepare for anticipated high and low volume. Adjust scheduling as needed to properly support needs.-Conduct and lead weekly huddles to review changes in processes and/or prepare for upcoming events such as annual open enrollment, annual performance review and compliance training.-Manage company work from home (WFH) program applications and approvals and ensure employees and management adhere to program policy, procedures, and requirements. Oversee the development of electronic work from home application process utilizing current LMS system.-Recruit for clinical and non-clinical positions. Partner with hiring managers to clarify needs and requirements of open positions and ideal candidates. -Perform internal equity and market analysis to determine appropriate salary recommendations.-Conduct reference checks, process background checks and coordinate onboarding. Selected for team in the redesign of the candidate onboarding process to streamline inefficiencies.-Attend hiring events and career fairs to market Virginia Premier as a premier employer while expanding awareness of employer brand.-Provide recommendations to corporate talent acquisition team on the rebranding of Virginia Premier’s Career Page. Show less
Generalist, Human Resources and Organizational Development
Nov 2019 - Apr 2020Specialist, Human Resources and Organizational Development
Mar 2018 - Nov 2019

Sentara healthcare
Apr 2020 - Oct 2020Provide guidance and coaching to employees, management, and executive leaders to promote an inclusive and collaborative environment. -Work closely with management and executive leadership to address employee concerns. Research past infractions and corresponding policies to determine severity and provide recommendations on appropriate next steps from coaching to disciplinary action. -Coach supervisors, managers, and leaders on the delivery of counseling memorandums and disciplinary actions and offer role-play assistance in how to successfully deliver and respond to follow up questions.-Investigate complaints of hostile work environment, harassment, and other serious issues. Use fact-finding to determine validity of claims and appropriate follow up action plans. Deliver findings to all parties (claimant, accused, and their leadership) with clear timeline for completing components of recommended action plan. -Educate employees, supervisors, managers, and leaders on employment laws and interpretation of company policies and procedures. Show less *Acquisition of Virginia Premier in April 2020*Manage human resource operations for satellite office. HR policies and procedures, compliance and employee relations. Supervise operations specialist.-Manage the development and annual review of department policies and procedures.-Partner with vice president and legal counsel to review changes and ensure policy updates are aligned and in compliance with current laws.-Present and justify policy changes to Policy Committee, comprised of the corporate compliance officer and executive leadership of each functional area of the organization.-Encourage a performance management culture within satellite office. Provide guidance and counseling to employees and management to promote an inclusive and collaborative environment. -Manage employee relations and provide exceptional service with timely follow up to employee questions, concerns and issue resolution.-Conduct investigations and formulate recommendations on next step resolutions or appropriate level of disciplinary action. -Manage the activities of HR service desk with research and issue resolution and policy clarification. -Supervise and foster development of HR operations specialist.-Manage company WFH program approvals and adherence to program policy, procedures and guidelines. Show less
Employee Relations Consultant
Jun 2020 - Oct 2020Generalist, Human Resources and Organizational Development (via Acquisition)
Apr 2020 - Jun 2020

Pathways
Jan 2021 - Dec 2022Senior hr business partnerAlign HR with the business for a true partnership to strategically plan operations and support HR needs for the Pathways South Region. Supervise, support and develop team of business partners.

Bicycle health
Dec 2022 - nowPeople business partnerAlign Talent & Culture programs and policies with strategic business objectives for healthcare tech start-up; establish and maintain partnerships with corporate and medical group people leaders.
Licenses & Certifications

Shrm foundation's employing abilities @work certificate
Shrm foundationOct 2020- View certificate

Professional in human resources (phr®)
Hr certification institute - hrciJan 2016 
Shrm foundation’s veterans at work certificate
Shrm foundationMay 2019
Volunteer Experience
Director, Social Media
Issued by HR Virginia SHRM State Council on Dec 2019
Associated with Angela Neilan, PHR2022 Conference Co-Chair
Issued by HR Virginia SHRM State Council on Jan 2021
Associated with Angela Neilan, PHRPast President
Issued by Peninsula Chapter of SHRM on Jan 2021
Associated with Angela Neilan, PHRPresident
Issued by Peninsula Chapter of SHRM on Mar 2019
Associated with Angela Neilan, PHRPresident Elect
Issued by Peninsula Chapter of SHRM on Sept 2018
Associated with Angela Neilan, PHRSocial Media Chair
Issued by Peninsula Chapter of SHRM on Feb 2017
Associated with Angela Neilan, PHRAdministrative Volunteer
Issued by NCHRA (Northern California Human Resources Association) on Jan 2013
Associated with Angela Neilan, PHR
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