Deep Enrich
Deepak Sikkanthar
Associate
622 followers
Chennai, Tamil Nadu, India
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About me
An information technology professional carrying over 16years of experience in IT Operations,Contract Renewal,Transition and SIAM operation and Consulting - CSA certified, SIAM Professional Certified
Education
Hindustan college of science & technology
2004 - 2008Bachelor of Technology - BTech Information Technology
Experience
Sitel India Limited,Mumbai
May 2008 - Oct 2008Associate
Global Scholar
Mar 2009 - May 2011Associate
IOPEX Technologies
May 2011 - Aug 2012Information Technology Infrastructure Team LeadManage a 30 member team providing technical support and malware removal for US Customers.
HCL Technologies
Dec 2012 - Feb 2017Service Integration Manager
Jun 2015 - Feb 2017Team Lead
May 2014 - Jun 2015Incident Manager
Dec 2012 - Apr 2014
HCL Technologies
May 2017 - Nov 2022SIAM Functional Consultant
Sept 2021 - Nov 2022Service Integration Manager
May 2017 - Nov 2022Euc Ops lead
May 2017 - Apr 2019
Hexaware Technologies
Nov 2022 - May 2024Functional ConsultantProcess and Servicenow Functional Consultant. Managing end to end implementation of Servicenow from requirement gathering till hypercare.
Cognizant
May 2024 - nowInfra architect
Licenses & Certifications
- View certificate
Exam Certificate: EXIN SIAM™ Professional (SIAMP)
EXINJun 2024
ServiceNow Certified Administrator
ServiceNowJul 2023ITIL Continual Service Improvement (ITIL-CSI)
EXINITIL Foundation Level
EXIN
Software Asset Management - Core
PROZM Knowledge Services Pvt Ltd- View certificate
Exam Certificate: ITIL® Continual Service Improvement Certificate (ITILCSI)
EXINOct 2016
Languages
- frFrench
- enEnglish
- taTamil
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