Elsy Melhem

Experience

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  Alf Events (Dinner in The Sky)

  Sept 2007 - Sept 2011

  Executive Assitant
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  Phoenicia Hotel Beirut

  Oct 2011 - Dec 2015

  Manage a team of 2 training officers and report to the Training Consultant & the HR DirectorAnalyze the training needs of the Hotel and develop solutions & training plans accordingly (Six Month Training Plan)Prepare and conduct Off-Job training courses - Employee Orientation - Be My Guest (Customer Service) - Effective Communication Skills - Hotel Etiquette - Supervisory Skills - Fire, Life and Safety - Train the Trainer (Off & On Job) – Co-tutoring - Managing Training & Development - Presentation Skills – Co-tutoring - Leadership Modules in the ALDP Program (Accelerated Leadership Development Program)Update existing training manuals and customize courses received from the Corporate OfficeEstablish contact with universities to sign mutual training agreements (IHG Academy)Conduct internal Training Audits for the departmental trainersAttend departmental training sessions and provide feedback on performance Show less Head the Employee Relation section and lead a team of 4 persons, reporting to the HR DirectorPrepare and submit periodic reports such as: personnel inventories, absenteeism reports, vacation balance, HR Metric, etc.Generate the monthly payroll report and overlook the monthly closing processCoordinate with the Insurance company for all employees’ health related inquiriesIssue employment contracts and overlook the contract opening/ renewal processPlan and execute events for the employees (monthly gatherings, annual parties, community projects)Planned and managed the 2013 &2014 “Celebrate Service Week” celebrationsCoordinate with the lawyer, government officials, colleges and universities, competitors and others members of the local communityReview and update the HR policies& proceduresAdminister and supervise the disciplinary actions process Show less

  • Human Resources Senior Supervisor (Learning & Development Section)

    Jul 2015 - Dec 2015

  • Human Resources Supervisor (Learning & Development Section)

    Jun 2014 - Jun 2015

  • HR Supervisor (Employee Relation Section)

    Oct 2011 - Jun 2014
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  Azadea Group

  Jan 2016 - Jan 2017

  Senior Training and Development Specialist
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  Byblos Bank Group

  Jan 2017 - Jan 2019

  Learning and Development Senior Officer
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  Freelance

  Jan 2019 - Mar 2022

  Trainer
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  My Family

  Jan 2019 - Mar 2022

  Stay-at-Home Parent

  Job Title: Doctor, Nurse, Psychologist, Cook, Teacher, Personal shopper, Security guard, Driver, Policewoman, Sleep constant and Housekeeper. All in one. Qualifications and Skills: Patience, Multitasking, Negotiation, Leadership, High emotional intelligence, Creativity, Agilility, Work under pressure, Motivational speaker, Problem solving, Adaptability, Tolerance and Communication.

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  Chalhoub Group

  Feb 2022 - Jan 2023

  Senior Trainer
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  PwC's Academy Middle East

  Jan 2023 - now

  Manager