Raj Patel

Experience

• 

  Walmart Canada

  Jan 2019 - Sept 2020

  Retail Cashier

   Served as a knowledgeable resource to determine the optimal solution while interacting with customers Provided adequate information and explanation to customers regarding products, offerings, services, pricing information, and all other customer questions Handled customer complaints and concerns promptly to build positive relationships and strengthen loyalty Worked as a cashier and acquainted with database management ERP tools.  Provided wonderful service in challenging and fast-paced environment. Following inventory management and loss prevention policies to minimize shrink Show less

• 

  HDFC securities

  Dec 2020 - Jan 2022

  Stock Broker (Investment Representative)

  Placing trades on behalf of clients through phone. Processing their IPO applications, and working with the Trading/margin accounts. Motivated in answering/making phone calls, managing client requests, filing, and reconciliation of portfolio statements with transaction recordsAnalyzing different companies using Fundamental and Technical analysis.Updated with emerging trends, current market affairs and in touch with other team membersCollaborated with the integrated team to strategically customize investment proposals given clients' unique goals and objectivesDeveloped excellent interpersonal, communication and organizational skills with proven abilities in team management and ERP database managementprepared analytical dashboard & financial analysis reports related to clients’ fund, portfolio, assets, fees, taxes, budget, forecasting on regular basis.Passionate in Identifying new business development opportunities through client prospecting, acquisition, and COI networking and strengthen revenue of existing client baseHelped individual & families through countless wealth matters beyond their investments, including tax-savings opportunities, financial plans, retirement and estate planning, charitable giving, and business succession planning. Show less

• 

  Scotiabank

  May 2022 - now

  Investment Representative

  • Taking buy/ sell orders from clients for stocks, bonds and other investment products, and write trade tickets• Informing clients of maturing money market instruments and re-invest funds as requested• Advising clients on matters relating to dividends and interest• Notifying clients of tender offers, redemptions, etc• Requesting information and documentation from clients to open accounts• Providing current price quotations to clients referring to quote services and trading desk personnel• Checking/ investigating buy/ sell orders and report back to clients• Following up on client trades to ensure proper settlement and delivery, informing appropriate departments to take action.• Investigating and resolve enquiries and complaints related to accounts and refer to the IA where appropriate• Maintaining daily records of trades, by client and by type of security• Maintaining current knowledge of client accounts by reviewing daily computer runs Show less