Mary Ann McNabb

Experience

• 

  Courier Corporation

  Jan 1997 - Jan 2005

  Paper buyer/inventory analysis
• 

  Do It Best Corp Headquarters

  May 2008 - Dec 2008

  Inventory Analyst
• 

  Raytheon Network Centric Systems

  Dec 2008 - Jan 2015

  Senior Property Administrator
• 

  Tornier

  Jan 2015 - Oct 2015

  Quality Engineer Specialist
• 

  Wright Medical

  Oct 2015 - Nov 2020

  • Led investigations for customer complaints in accordance with 21 CFR 820.• Initiated and supported CAPA investigations and activities.• Assisted in the investigation and documentation of NCEs (Non-conforming Events).• Provided front and backroom support for external audits.• Developed and implemented process for increasing efficiency for managing complaints for anticipated events.• Maintained training files for department.• Assisted with review and updating of corporate risk management process.• Conducted vigilance assessments and submitted reports to Competent Authorities through authorized representatives.• Submitted adverse events to BSI vigilance reporting portal.• Led and supported supplier QMS audits utilizing 21 CFR820 and ISO 13485:2016 standards. Show less

  • Supervisor Product Complaints

    Jun 2020 - Nov 2020

  • Reliability Engineer II

    Oct 2015 - Jun 2020
• 

  Stryker

  Nov 2020 - now

  Upper Extremities Product Complaints Lead

  • Manage team of three complaint investigators.• Support ongoing integration activities.• Subject matter expert for US upper extremity product line.• Assist team with product investigations.• Complaint handling process SME for internal and external audits.