Vincent Ogeto

Vincent Ogeto

IT Support Technician

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location of Vincent OgetoKenya

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  • Timeline

  • About me

    Senior ICT Banking Systems Support Officer at Family Bank Ltd

  • Education

    • Nyambaria High School

      2005 - 2008
      K.C.S.E High School/Secondary Certificate Programs
    • Kenyatta University

      2009 - 2013
      Telecommunication and Information Technology Information Technology 2nd class
  • Experience

    • Kenya Power

      Apr 2012 - Sept 2013
      IT Support Technician

      Worked as an end user IT support technician

    • Family Bank Ltd

      May 2014 - now

      -Providing Front and Bank End Flex cube System Support to Staffs at the Branches. Issues involving accounts, loans, mobile banking, m-pesa, internet banking among others.-coming up with new products and up scaling existing product to increase efficiency. -Running End of Cycle for branches 2014-2015: Sales and Marketing Representative2015: Digital Financial Services Manager2016-2017: Relationship Manager- Personal Banking2017-2019: Collections and Relationship Manager-SME2019-Current: ICT Banking System Support

      • ICT Banking System Support

        Jan 2019 - now
      • Banker

        May 2014 - now
  • Licenses & Certifications

    • CERTIFICATE IN COLLECTION AND BAD DEBT RECOVERY

    • CERTIFICATE IN CUSTOMER SERVICE AND RELATIONSHIP MANAGEMENT

    • CERTIFICATE IN INFORMATION TECHNOLOGY

      Jan 2009